Bilingual Customer Service Representative/Spanish - Remote

Bilingual Customer Service Representative/Spanish - Remote

Sutherland

Winnipeg, MB A3C

Posted 9 months ago

  • Job Type(s)

    Full Time

  • Industry

    Customer Service

  • Job Description

    Company Description

    Can you deliver exceptional service to customers who call in looking for answers to questions? Are you an active listener who can leverage probing question to provide solutions? Do you have an enthusiastic personality and a strong attention to detail?

    Join Us.

    Job Description

    Were Sutherland and were seekingbilingual (Spanish/English)individuals to join us as Customer Service Reps on afull time, work from homebasis. Join us and you will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you.

    What we offer:

    • Competitive hourly rate of $19/hour, paid trainingplus generous PTO (be sure to ask about our new Global Flexible Vacation Policy!)
    • Medical, dental and vision benefits
    • Advancement opportunities 80% of our frontline leaders have been promoted from within
    • Additional pay incentives as well as monthly rewards & recognition programs
    • Employee Discounts
    • EAP & Health and Wellness programs including a personal trainerdedicated to Sutherland

    We will provide all equipment,but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work.

    Qualifications

    • Excellent verbal and written communication skills; strong multitasking abilities
    • Fluency in EnglishANDSpanish
    • Drive tosolveproblems and meetgoals
    • Familiarity with Microsoft Office tools
    • Experience in customer service
    • Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.

    Additional Information

    About us:

    As a digital transformation company -- andGreat Place to Workcertified -- Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the worlds most known brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to better support and serve their customers.

    #SP

  • Job Benefit(s)

    Wellness Programs Paid Training Health and Wellness Programs

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