Hotel Front Desk

Hotel Front Desk

Wild Rose Entertainment

Clinton, IA 52734

Posted 10 months ago

  • Job Type(s)

    Full Time
  • Industry

    Restaurant, Food Services
  • Job Description

    Hotel Front Desk

    Location: Clinton

    Department: Hotel

    Position Title: Hotel Front Desk

    Position Summary: The Hotel Front Desk is responsible for providing superior guest service through the functions of this position to all Wild Rose Casino & Hotel guests.

    In addition to the below key duties and responsibilities, all Wild Rose team members are ambassadors of the Wild Rose brand and culture.

    We encourage our team members to have more fun when they work at Wild Rose. As we say working here shouldn't be this much fun!

    Essential Functions: The essential functions and responsibilities of this position are:
    • Reviews and adjusts as needed the folios and credit cards to balance and reconcile the Hotel transactions
    • Welcome guests in a friendly, prompt and professional manner
    • Register guests, issue room keys, provide information on hotel services and room location
    • Answer phones in a prompt and courteous manner
    • Accurately process all cash and credit card transactions in accordance with established procedures
    • Other duties as assigned

    Schedule: The schedule for this position is classified as full-time

    Salary: $12.00 / per hour plus attendance incentive

    This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required.

    Employee benefits may vary by location, position, length of service, and employment status.

    Wild Rose Casino & Hotel is an Equal Opportunity Employer dedicated to non-discrimination in employment.

    All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.