General Manager

General Manager

Snooze

Dallas, TX 75201

Posted 10 months ago

  • Job Type(s)

    Full Time
  • Industry

    Administrative, Clerical
  • Job Description

    General Manager

    Snooze Who Are We?

    Morning people! Yes, we are those
    people. We are a full-service breakfast restaurant, and we want each morning to
    feel like your weekend and happy hour rolled into one no matter which side of
    noon its on. Were the place where you can be you, and where our regulars are
    anything but. Everyones welcome at our table because the same goes for our
    people as it does for our dishes: the unexpected twists are what makes them so
    special.


    The General Manager Role at Snooze

    You are
    the face of Snooze; the lighthouse in direction, operations, morale, engagement, and guest satisfaction. The importance
    of this role simply cant be overstated, as the success of the restaurant lies
    in your hands. Some of your objectives
    may include the planning, organizing, training, and leadership necessary to
    achieve objectives in sales, costs, labor, employee retention, guest service
    and satisfaction, food quality, cleanliness and sanitation, community
    engagement, and sustainability. You are
    an active member of your community and are responsible for generating and
    reaching all sales objectives while creating and maintaining an environment
    consistent with the Snooze Compass and service standards.

    The Benefits!

    At Snooze, we not only want to pay you for the great work you do each and every
    day, but we also want to help you take care of yourself and your family. Below
    is a breakdown of a few benefits Snooze offers for this position.

    • Competitive
      quarterly operational performance bonus
    • Additional
      competitive yearly bonus for incredible P&L management
    • Long-term
      incentive program rewarding 5 years of service with a cash bonus, time
      off, and funds for personal development
    • No late
      nightsyoullbe home by dinner time every night!
    • $50 per month
      for cell phone reimbursement due to using your personal phone for
      restaurant support (reimbursed monthly)
    • Weekly
      payand competitive hourly rates
    • Competitive
      Basic Health, Dental, Visions, Pet, and Accident Insurance Plans
    • Employer-paid Short Term Disability and Life Insurance Plans
    • 401k/Roth 401k
      Plans
    • Unlimited affordable
      Telehealth program
    • 120 Hours (15
      days) of vacation time accrued per year and paid at a regular rate
    • 40 Hours (5
      days) of paid sick time paid at regular rate per year
    • Four (4) Paid
      Holidays -
      Closed Thanksgiving and Christmas Day to spend time with family and friends
    • 8 Hours (1
      day) of paid community volunteer time paid at regular rate per hour
    • 100% paid meal
      benefits
    • Other benefits
      including potential field trips, community engagement, personal and
      professional growth, and advancement opportunities
    • Unlimited
      dance parties!

    The Position Specifics

    • Completely understand all Snooze
      policies, procedures, standards, specifications, guidelines, and expectations.
    • Ensure that all guests feel welcome and
      are given responsive, friendly, courteous, and exceptional service.
    • Be a role model, facilitator, trainer, and able employee in all Snooze hourly positions.
    • Assume 100% responsibility for the quality
      of products served and service given to guests while also achieving Snooze
      objectives for sales and growth.
    • Develop, plan, and carry out all restaurant
      marketing, advertising, and promotional activities and campaigns.
    • Develop relationships with the local
      community, collaborating with nonprofits, businesses, and government associations
      in order to bond Snooze to the local community.
    • Maintain Snooze standards in terms of
      employment, including interviewing, hiring, training, reviewing, evaluating, and
      terminating based on company policy.
    • Be knowledgeable of Snooze policies
      regarding personnel and administer prompt, fair, and consistent corrective
      action for any violations of company policies, rules, and procedures.
    • Schedule labor by anticipating sales
      while ensuring all positions are filled and labor cost objectives are met.
    • Continually strive to develop all staff
      in managerial and professional skills, building Snoozes future leadership.
    • Consistently monitor financial controls
      to assure objectives are met in sales, costs, labor, etc. Control cash and
      receipts by adhering to cash handling and reconciliation procedures in
      accordance with Snooze policies.
    • Prepare all required paperwork,
      including forms, reports performance reviews, and schedules in an organized and
      timely manner.
    • Fully understand and comply with all federal,
      state, county, and municipal regulations that pertain to health, safety, and
      labor requirements of the restaurant, employees, and guests.
    • Ensure that all food and beverage
      products are consistently prepared and served according to Snooze standards. Verify
      that all equipment is kept clean and in excellent working condition through
      personal inspection and regular preventative maintenance.
    • Create and maintain a fun, safe, and
      rewarding work environment for all Snoozers

    Is
    this the role for you?

    General Managers at Snooze...

    • Must be 21 years of age and be authorized to work in the United States.
    • Have knowledge of food, beverage, and
      service generally involving at least 4+ years of operations and leadership
      experience.
    • Possess excellent basic math skills and
      can operate a cash register and Point of Sale system. Must also be able to
      communicate and understand the predominant language (s) of the restaurants
      trading area.
    • Be able to work in a standing position
      for long periods (up to 10 hours) and have the stamina to work 50 to 55
      hours per week.

    Lets
    talk about safety

    Your safety is our #1 priority. Because of
    that, it is every Snoozers responsibility to ensure cleanliness, sanitation,
    and safety within our restaurants. We hold both Snoozers and guests accountable
    to our Safety Guidelines. We require daily wellness checks from all Snoozers
    and are committed to a safe working environment.

    Snooze is an Equal Opportunity Employer

  • Job Benefit(s)

    Life Insurance Accident Insurance