Print, Mail, Scan Technician

Print, Mail, Scan Technician

American Family Insurance

Madison, WI 53715

Posted 10 months ago

  • Job Type(s)

    Full Time
  • Industry

    Manufacturing, Operations
  • Job Description

    As the Production Print Technician, you will operate mass market printers, peripheral devices and inserting and presorting equipment. You will complete the production of a variety of output media for internal and external customers. You will process several pieces of mail for distribution to the post office. You will be responsible for minor equipment maintenance to ensure effectiveness of operations. You will work onsite at our office in Madison, WI. The hours would be 5:30 am to 3:35 pm four days a week with Tuesday, Wednesday or Thursday off.

    Compensation Minimum:

    Compensation Maximum:

    Compensation may vary based on the job level and your geographic work location.

    Primary Accountabilities

    Digital Printing

    You will prioritize and schedule mass-market print jobs.

    Automated mail

    You will prepare machine; clean, set up and test ink jet, replenishes ink supply, fill water reservoir, check for correct date, select correct postage, check and adjust detection, obtain needed supplies (e.g., trays, tray sleeves, APC carts, envelopes, inserts), and monitor the computerized mail processing equipment.

    Operate parcel postage and shipping computer system for processing overnight mail.

    Use the PC and machine control software to access preprogrammed job files on the inserters. Selects and loads the jobs for processing. Manually or mechanically makes adjustments to correspond with daily work, accounting for changes to preprogrammed jobs.

    Manual Mail

    You will receive and sort incoming mail from the post office.

    Consolidate mail and send to appropriate mail stops and buildings by ETV cars and Traffic delivery. Handle registered, certified mail/proof of mail by determining correct postage, processing manifests to ensure all pieces are accounted for, applying correct postage, filing returned manifests, and proof of mailing cards.

    Reroute correspondence and returned mail by forwarding to the original source.

    Quality Control

    You will assume responsibility for Quality Control by overseeing work and systems, ensuring that our organization's products meet company quality and accuracy standards and legal requirements.

    Travel Requirements

    • This position requires travel up to 10% of the time.

    Education & Licenses

    • Power Industrial Truck training and certification.

    Specialized Knowledge & Skills Requirements

    • Demonstrated experience providing customer-driven solutions or support.

    • 2+ years of computer experience

    • Demonstrated ability to learn new technologies as they develop.

    • Solid communication skills.

    • Basic knowledge of USPS regulations and UPS requirements.

    This is a physical position requiring manual work to maneuver large rolls of paper.

    Prior experience working with printing machines preferred, specifically 5000 Printer

    You will report to the Production Print Operations Manager.

    Your offer will be made contingent on the results of applicable background checks.

    Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.

    We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

    We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

    We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

  • Job Benefit(s)

    Paid Holidays Paid time off Family leave