Field Service Technician
Georgia-Alabama Dock & Door
Auburn, AL Georgia
Posted 4 days ago
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Job Type(s)
Full Time
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Opening(s)
2
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Job Category(s)
Automotive, Mechanic Construction, Facilities, Trades Electronics, Computer Hardware
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Job Description
Field Service Technician will complete work in the field, traveling to customer locations to provide service, maintenance and installation of overhead sectional doors, overhead coiling doors, speed doors, dock levelers, restraints and other basic dock equipment. Use technical skills to troubleshoot issues as they arise to keep the customers’ dock equipment and doors functioning properly; ensure the equipment is installed and working properly; and manage customer relationships to boost customer retention and satisfaction.
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Responsibility(s)
Follow company procedures and safety policies. Install overhead doors and dock equipment in customers’ places of business and train customers to properly operate or service their equipment. Provide regularly scheduled, ongoing equipment maintenance visits. Travel to job sites to troubleshoot issues, diagnose problems, and fix or replace equipment as needed. Work with team to thoroughly understand customer complaints and equipment issues before arriving on-site for maintenance. Operate the company vehicle and provide schedule updates with work order tracking software
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Job Benefit(s)
Company vehicle Travel, hotel and per diem paid. Paid Time Off and Holidays Uniforms and tools provided.
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Company Profile
At Georgia-Alabama Dock & Door, we pride ourselves on excellent customer service with timely, cost effective repairs. We are hiring for a Field Service Technician to provide on-site maintenance for our customers’ overhead doors and dock equipment. The technician will be in charge of installing and testing equipment, troubleshooting issues, making repairs, and helping customers with damage resolution. Georgia-Alabama Dock & Door is committed to serving both employees and customers in the best way possible. If you’re looking for a place to grow your career while providing impeccable service, we’d love to meet you. Competitive pay and benefits offered.
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Apply
Email: [email protected]