System Development Engineer, Region Services - Aperture

WorkSpaces is leading the cloud desktop revolution and we are looking for System Development Engineers who know how to design and maintain highly scalable software services.

We care deeply about the user experience our customers have when they interact with their WorkSpace. This includes how long it takes to launch, how long it takes to log in, and how the in-session interaction feels. We must provide a secure and highly available WorkSpace to meet expectations.

The right candidate for this role will be motivated by building the solutions and tools to handle these challenges at cloud scale.

If Arlington, VA:

This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.

By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.

This position requires that the candidate selected be a US Citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.


Key job responsibilities
You will be expected to challenge and be challenged, to create and to innovate. We are inventing and supporting real things for real people not presentations. This must excite you.

You must be a builder. We pride ourselves on being multitalented and flexible, and we look for the same in our potential candidates.

A day in the life
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazons culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

We are dedicated to supporting our new team members. Our team has a broad mix of experience levels and Amazon tenures, and were building an environment that celebrates knowledge sharing and mentorship.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we arent focused on how many hours you spend at work or online. Instead, were happy to offer a flexible schedule so you can have a more productive and well-balanced lifeboth in and outside of work.

About the team
The Aperture / WorkSpaces Team provides the highest caliber Operational Solutions and Cleared Support for WorkSpaces services within ADC Regions. We provide 'hands on keyboard' support to commercial service teams by deploying changes into these isolated regions, monitoring the results, and reporting any issues that are observed. Amazon WorkSpaces is a fully managed, secure Desktop-as-a-Service (DAAS) solution that provides virtual-desktops running on the Windows or Linux Operating Systems.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Herndon, VA, USA

BASIC QUALIFICATIONS

- 2+ years of non-internship professional software development experience
- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 5+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience
- Knowledge of systems engineering fundamentals (networking, storage, operating systems)
- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby

PREFERRED QUALIFICATIONS

- Experience with PowerShell (preferred), Python, Ruby, or Java
- Experience working in an Agile environment using the Scrum methodology
- 4+ years of development/programming/scripting language (Python/Java/Bash/Perl) experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience taking a leading role in building complex software or computing infrastructure that has been successfully delivered to customers
- Ability to dive deep to analyze complex issues, solve problems, and automate repetitive tasks
- Excellent documentation skills
- Excellent problem solving skills with a strong attention to detail
- Experience with agile software development practices
- Proven ability to troubleshoot large distributed systems and dive code to identify root causes
- Experience with service-oriented architecture and current web service technologies
- Exposure to machine learning data analysis techniques
- Meets/exceeds Amazons leadership principles requirements for this role
- Meets/exceeds Amazons functional/technical depth and complexity for this role

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.