Program Assistant (5890)

Program Assistant (5890)

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is looking for a talented ProgramAssistant who wants to leave an impact in the lives of children and families.

Candidate must be bilingual in both English and Spanish.

Purpose & Impact:

As the Program Assistant, you will assist the Assistant Program Director with a wide range of office duties and other areas of need.

Essential Functions:

• Greets clients/visitors to the office.
• Answer calls and makes appointments.
• Fingerprints individuals for unaccompanied minors program.
• Maintains records, prepares reports, and composes correspondence related to the individuals fingerprinted.
• Assists Program Assistant/Admin with office duties such as assisting with the hiring process, including scheduling drug screens and fingerprinting.
• Provides clerical support as directed.

Other Functions:

• Must demonstrate sensitivity to our service populations cultural and socioeconomic characteristics and needs.
• Work on special projects with minimum supervision.
• Back up in the absence of the Program Assistant/Admin.
• Performs other duties as assigned or required.

Physical Requirements:

• Must possess a clean/valid Florida Driver License, reliable transportation and proof of Insurance (transcript of driving record will be requested from the Department of Motor Vehicle at the time of hire).
• Able to sit and stand for long periods of time, utilizes telephone, computer, and other office equipment.
• Able to work in a fast-paced environment.
• Must be able to work flexible and long hours.

Education:

High School Diploma or GED, or other relevant degree or equivalent experience.

Experience:

Experience working with clients; comfortable working closely with diverse client base.

Skills:

• Clerical, typing and computer proficiency required.
• Good written, verbal communication and interpersonal skills with persuasive abilities.
• Must exercise discretion and good judgment in dealing with sensitive issues.
• Able to work with the public.
• Able to follow written and oral instructions.
• Able to work independently and with minimal supervision (initiative).
• Dependable and reliable.
• Initiative and follow through to ensure all assignments are completed.

Other:

Must demonstrate sensitivity to our service populations cultural and socioeconomic characteristics and needs.

Principal Accountabilities:

• Reports to Assistant Program Director.
• Must be a team player.
• Accurate, complete and timely submission of required reports and documentation to LIRS & LSF.
• Effective working relationship with clients (providers).
• Adherence to LSF policies and procedures.