A&M Technologies has an opening for a Tier II Network Technician to support the customer’s computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling.
The job duties of the Tier II Network Technician are as follows:
The Tier II network field technician will support the installation and maintenance of the client LAN/WAN devices.
Respond to and resolve incident tickets.
Draft and implement standard network change requests.
Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment).
Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process).
Layer 1 and Layer 2 network experience (CAT5, SM/MM Fiber, Serial cables, SFP).
Configure and troubleshoot layer 2 switching (VLAN’s, Port Security, Thin Configs). Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. Familiar (doesn’t need to be a SME) with Layer 3 protocols such as OSPF, BGP, VRRP, HSRP, MPLS, LSP, GRE. Familiar with Visio, ServiceNow, and Confluence.
REQUIREMENTS
Required Clearance: TS/SCI with CI Poly
Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a Doctorate and 8 years, master’s and 10 years, bachelor’s and 12 years, associates and 14 years or HS diploma and 16 years. Additional required qualifications include: Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2. Additional required qualifications include:
Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) and Open Systems Interconnection (OSI) model
Working knowledge of basic routing fundamentals
Ability to travel 25 percent of the time.
In order to be considered for this position, you must have a valid driver's license and an acceptable driving record.