POSITION SUMMARY The Security Escort will escort skilled trade workers, sub-contractors, new employees and/or visitors in accordance with the customer and company strict security regulations. Additionally, this position will coordinate with the Critical Facility Manager (CFM) and/or Regional Critical Facility Manager (RCFM) to perform administrative duties. ESSENTIAL DUTIES AND RESPONSIBILITIES · Provide daily security escort services to escort uncleared contractors and visitors. · Escorts shall always maintain visual and auditory contact and control over uncleared individuals being escorted; maintain close proximity to visitors to prevent the intentional or unintentional disclosure of classified information, materials or equipment. · Detect and deter any covert attempt to obtain classified information, material, and equipment; remain alert and awake at all times while carrying out escort duties; and ensure security procedures and regulations are enforced. · Receive, process, and escalate service calls and emergency calls and customer complaints in accordance with approved escalation procedures. · Ensures proper housekeeping practices are strictly adhered to. · Interacts professionally with customers, contractors, vendors, and staff members; maintains effective working relationships in cooperation with the management team to meet the mission objectives of the contract. · Communicates/updates supervisor on progress of jobs being escorted. · Assist the RCFM or CFM with the administrative processing. · Meet safety performance standards. · Work additional hours, as needed. · Perform other job-related duties as assigned or directed. EXPERIENCE AND EDUCATION · High School Diploma or equivalent. · Minimum of one (1) year of escort or security experience. · TSSCI Clearance and polygraph required · Demonstrate strong teamwork and communication skills. · Ability to read, write and speak English · Ability and willingness to complete escort training and maintain customer escort requirements. · Ability to complete and maintain Customer-specific escort requirements. · Ability to deal with a variety of people in a professional, courteous manner in diversified situations. · Mature judgment and ability to work with minimal supervision. · Ability to pass pre-hire background and drug screen. · U.S. citizenship. SKILLS · Exceptional Customer Service skills · Strong Organizational skills and attention to detail · Excellent Verbal and Written Communication skills · Strong Computer skills – Microsoft products required (Outlook, Excel)