Senior Systems Analyst

To be a team member at ADB Companies, or as we call it, part of the A-Team, you must be ALL IN to support the company’s mission, vision, and values.

OUR MISSION: We are a customer-centric partner providing innovative solutions. The safety, well-being, and career growth of our team members are the benchmarks of our success. 

POSITION TITLE: Senior Systems Analyst
CLASSIFICATION: Exempt

POSITION OVERVIEW:

ADB is a Nationwide full turnkey provider of technology infrastructure solutions including Wireline, Wireless, Technology, Critical Infrastructure, and Engineering.  Our customer centric approach has ensured long term relationships with commercial clients, service providers, local, state, and federal government organizations. We recognize our team members as our greatest asset ensuring that their safety, well-being, and career growth are always our number one priority. Our ALL IN culture includes a focus on Safety, Wellness, Learning, Diversity and Inclusion, and giving back to our communities.

ADB is seeking a Senior Systems Analyst to join the corporate IT support team.  This position is responsible for introducing enhancements while maintaining and supporting information systems to ensure they bridge the gap between business needs and technology solutions.  They will be responsible for configuration, development and implementation of both off the shelf and customr appplications for ADB Companies ensuring we can advance and scale our critical applications as we grow.  The Senior Systems Analyst will use innovative thinking and best-in-class problem-solving skills to bring high level product and resolution ideas to our internal users. The ideal candidate will have expert technical knowledge of system software, be highly analytical and forward thinking, with a strong work ethic and ALL IN attitude to achieve results.

ROLES AND RESPONSIBILITIES:

• Develop, configure, and maintain enterprise applications including by not limited to Accounting ERP (Netsuite), PMO software (Monday, Render), HRIS (UKG), and CRM (Netsuite)
• Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirements for the replacement of enterprise applications
• Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts
• Translate highly technical specifications into clear non-technical requirements
• Manage the set-up and configuration of system implementations
• Define and coordinate the execution of testing procedures and develop test cases to serve the overall quality assurance process
• Provide documentation of all processes and training; includes writing instruction manuals, SOP’s, and training end-users on systems and processes
• Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms
• Perform design, implementation, and upgrades of information systems to meet the business and user needs with the ability to identify optimization opportunities to leverage new functionality with existing systems
• Implement best practices for scalability, supportability, ease of maintenance, and system performance.
• Research emerging technologies to identify solutions that can increase the organization’s efficiency and effectiveness
• Performs other duties as assigned

SUCCESS FACTORS:

• A strong belief in ZERO- Being Safe 100% of the time is the expectation
• Alignment with company mission, vision, and values
• A high level of customer centricity
• Strong work ethic with an ALL-IN attitude
• Strong team player with the ability to adapt to diverse team members
• Ability to perform in a fast paced/high volume environment.
• Excellent verbal and written communication skills
• A high level of time management, accountability, and prioritization skills
• Ability to be organized, problem solve, and be solution oriented
• Self-motivated, goal- oriented, and driven to accomplish department goals
• Ability to present in front of various sized audiences
• High level of professionalism and confidentiality
• Basic understanding of ITIL and/or SCRUM methodology implementation

WORK ENVIRONMENT:

• Corporate headquarters is located at: 18777 US Highway 66 Pacific, MO 63069
• This position operates out of a temperature-controlled office environment
• This position may be required to use standard office equipment such as phones, computers, printers, etc.

EXPERIENCE AND EDUCATION:

• 5+ years of System Analysis, Configuration and Programming required
• 3+ years of Reporting and Analytics Tools strongly preferred
• Bachelor’s Degree in Computer Science or related field strongly preferred
• High School Diploma or equivalent required