Job Description Location: Alexandria, VA - May occasionally be required to work at an Arlington Office • Provide system administrators support services for the personnel security case management system (eWORKS), perform system testing, trouble shooting, and identify areas of improvement. • Codify eWORKS related functionality and workflows as they relate to business process improvements. • Provide technical demonstrations, training and communicate with the user, and stakeholder community to encourage the proper use of eWORKS or address system issues to users and stakeholder. • Develop, support, and maintain cooperative relationships with others at all levels of the corporation, and manage large volumes of data entry and background investigation material. • Properly safeguard Privacy Act Protected Information and Personal Identifiable Information. • Assist the Personnel Security Unit with any personnel security & suitability tasks identified in this Statement of Work as needed.