Benefits Technology Specialist Enrollment
Alera Group
Concord NH 03301 US
NEEBCo, an Alera Group Company is seeking to hire an Electronic Enrollment Specialist to join our team. The ideal candidate will be an enthusiastic, service-oriented, detail-focused team player to effectively process employee benefits enrollment requests and related customer service inquiries from our benefits technology platform.
- Understand enrollment and eligibility rules and guidelines
- Working knowledge of multiple enrollment and billing system platforms
- Comfort level with Microsoft Office Products and carrier enrollment systems
- Maintain and develop relationships with assigned client and carrier contacts
- Assess, clarify and validate client service needs on an ongoing basis and refer to the responsible Account Manager as necessary
- Data entry experience
- Experience with electronic enrollments
- Experience with client services or managing employee benefits
- Ability to coordinate multiple entities involved with assigned clients (i.e. Account Managers, Carriers and Third Party Administrators)
- Ability to prioritize, multi-task and handle interruptions
- Ability to work independently and as a team member
- Strong interpersonal and communication skills with co-workers, clients, and vendors
- Excellent oral and written skills
- Critical thinker
- Deadline and detail oriented
- Strong organizational and time-management
- Competitive compensation
- Medical, dental, vision, life, STD, LTD, Accident, Cancer and Voluntary Life insurance offered
- 401(k) retirement plan with company match
- Paid holidays
- Flexible vacation policy
- Sick time
Job Type: Full-time
We offer comprehensive benefits to employees, including medical, dental, STD, LTD and life insurance, 401k, paid time off and much more.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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