Medical Assistant 3 Receptionist 3
Allied Digestive Health
New York NY 10128 US
About the Role:
The Medical Assistant 3 Receptionist 3 plays a critical dual role in healthcare settings by providing both clinical support and front-desk administrative services. This position ensures smooth patient flow by managing appointment scheduling, patient check-ins, and maintaining accurate medical records. The role requires effective communication with patients, healthcare providers, and insurance companies to facilitate seamless care delivery. Additionally, the Medical Assistant 3 Receptionist 3 supports clinical staff by preparing patients for examinations, performing basic clinical tasks, and assisting with medical procedures as needed. Ultimately, this position contributes to a positive patient experience and efficient healthcare operations through a combination of administrative expertise and clinical proficiency.
Minimum Qualifications:
Preferred Qualifications:
Responsibilities:
Skills:
The required skills enable the Medical Assistant 3 Receptionist 3 to efficiently manage patient interactions and clinical tasks, ensuring accuracy and professionalism in all communications. Proficiency with EHR systems is essential for scheduling, documentation, and billing processes, facilitating seamless healthcare operations. Clinical skills such as taking vital signs and assisting with procedures support healthcare providers in delivering quality patient care. Preferred skills like bilingual communication enhance patient engagement and accessibility, especially in diverse communities. Additionally, strong organizational and multitasking abilities allow the individual to balance front-desk responsibilities with clinical duties effectively, contributing to a well-coordinated healthcare environment.
The Medical Assistant 3 Receptionist 3 plays a critical dual role in healthcare settings by providing both clinical support and front-desk administrative services. This position ensures smooth patient flow by managing appointment scheduling, patient check-ins, and maintaining accurate medical records. The role requires effective communication with patients, healthcare providers, and insurance companies to facilitate seamless care delivery. Additionally, the Medical Assistant 3 Receptionist 3 supports clinical staff by preparing patients for examinations, performing basic clinical tasks, and assisting with medical procedures as needed. Ultimately, this position contributes to a positive patient experience and efficient healthcare operations through a combination of administrative expertise and clinical proficiency.
Minimum Qualifications:
- High school diploma or equivalent.
- Completion of an accredited Medical Assistant program.
- Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred.
- Minimum of two years of experience in a medical assistant or receptionist role within a healthcare setting.
- Proficiency with electronic health record (EHR) systems and basic office software.
Preferred Qualifications:
- Experience working in a multi-specialty medical practice or outpatient clinic.
- Knowledge of medical terminology and clinical procedures.
- Bilingual abilities, particularly in Spanish or other commonly spoken languages in the United States.
- Advanced certification in phlebotomy or EKG administration.
- Strong customer service and conflict resolution skills.
Responsibilities:
- Greet and register patients upon arrival, verifying personal and insurance information accurately.
- Schedule and confirm patient appointments using electronic health record (EHR) systems.
- Answer multi-line phone systems, respond to patient inquiries, and direct calls appropriately.
- Prepare patients for examinations by taking vital signs, recording medical histories, and explaining procedures.
- Assist healthcare providers during patient exams and minor procedures by handling instruments and documentation.
- Maintain and update patient medical records, ensuring confidentiality and compliance with HIPAA regulations.
- Process billing information and assist with insurance claims and authorizations.
- Manage inventory of medical supplies and ensure examination rooms are clean and well-stocked.
- Coordinate communication between patients, providers, and external healthcare entities to facilitate care continuity.
Skills:
The required skills enable the Medical Assistant 3 Receptionist 3 to efficiently manage patient interactions and clinical tasks, ensuring accuracy and professionalism in all communications. Proficiency with EHR systems is essential for scheduling, documentation, and billing processes, facilitating seamless healthcare operations. Clinical skills such as taking vital signs and assisting with procedures support healthcare providers in delivering quality patient care. Preferred skills like bilingual communication enhance patient engagement and accessibility, especially in diverse communities. Additionally, strong organizational and multitasking abilities allow the individual to balance front-desk responsibilities with clinical duties effectively, contributing to a well-coordinated healthcare environment.