Director, Key Accounts

What You'll Do : This role primarily requires new business attainment through prospect engagement and identification of new business opportunities in support of the company's strategy and growth objectives. Additional responsibility for management of assigned Key Account(s) to ensure revenue growth, account profitability, account maintenance, and customer satisfaction within Americold's assigned vertical/Sector. Key Accounts are considered Americold's Top 100 customers, generating revenue in excess of $1 million annually. Drives revenue and growth of assigned Key Accounts Manages customer relationships to ensure ongoing review of opportunities and profitability of assigned Account(s) Expands services provided to the existing customer base such as Transportation, Multi-vendor Consolidation (MVC), value added services, and international opportunities Coordinates with other Business Development and Commercial staff regarding integration of new and existing clients Responsible for analysis and review of monthly revenue & KPI reports that include tracking of Account performance in relation to Company budget goals and objectives Manages special projects to address customer-specific needs, working with customer, partner, and internal staff as needed Manages solution development process for new business opportunities, coordinating efforts of support functions required Maintain appropriate account information in CRM tool (Salesforce) What Experience and Education You Need : Bachelor's degree in business, sales, or marketing or equivalent training in business or sales management 7-10 years of experience with a minimum of 5 years in management positions with increasing responsibilities Experience in operational industries or business services in the areas of supply chain, warehousing, distribution, transportation, etc. Demonstrated ability to build and maintain business relationships with Executive-level decision-makers and internal resources at all levels Proven success in new business sales and closure Proficient in current technology platforms including Salesforce, Sharepoint, Webex, Microsoft Office Must possess strong analytical skills as well as ability to utilize tools such as Microsoft Excel, Access DB, etc. Ability to travel Estimated at 50% What Could Set You Apart : Masters degree Experience in the food industry with a focus on any or all of beef, pork, poultry, dairy, bakery, agricultural, or seafood related areas Effective account management skills with multiple clients of various sizes Understanding of Supply Chain Systems such as WMS, TMS, OMS, and ERP's Requires strong working knowledge of P&L components and budgetary planning Physical Requirements : Requires the ability to sit for long periods of time, with frequent interruptions Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending Requires manual dexterity with normal hand and finger movements for typical office work Talking, hearing, and seeing are important elements of completing assigned tasks May require travel by automobile and airplane for business May require visits to warehouse operations in temperatures at or below freezing May require carrying loads related to travel and the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds Requires the use of various electronic tools Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What We Offer : Our associates know the answer to the question What's in it for me? We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world. Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws. EOE/AA M/F/D/V DFW.