Job Description ANALYGENCE provides task management support for over 500 active-duty military and civilian personnel assigned to the Chief of Operations Walter Reed National Military Medical Center portfolio
We are seeking a Workflow Management Specialist with a quest for continuous improvement and a supportive approach that empowers our team
An attention to detail is a crucial skill for this role supporting the production of high-quality output and contributing to the overall success of the organization
This position will provide workflow task quality, capacity management workflow and support services for publication management in conjunction with the Workflow Management functions of the Chief of Operations Walter Reed National Military Medical Center
The candidate also manages all correspondence for quality; ensuring content standards are adhered to, and set appropriate suspense dates for inquiries received from agencies outside the Chief of Operations Walter Reed National Military Medical Center.
• Receive, control, prioritize and manage all tasks which are internal and external to the Chief of Operations Walter Reed National Military Medical Center organization requiring action or coordination.
• Reviews the tasks; assigns them to appropriate directorates; establishes internal (SG) suspense dates for the tasks; and, provides guidance on the level of final coordination.
• Review all completed products for format, quality task deliverable construction, completeness, and utilize critical thinking to ensure tasked requirements are accomplished for general officer-level review.
• Manage all correspondence and sets appropriate suspense dates for inquiries received from agencies outside the Chief of Operations Walter Reed National Military Medical Center to include Members of Congress, Secretary of Defense, Joint Staff, Major Commands (MAJCOM), Forward Operating Agencies (FOA), Direct Reporting Units (DRU) and agencies within the National Capital Region (NCR).
• Screen tasks for clarity and completeness, and communicate with external tasking agencies about tasks, task suspense, extensions, and workflow as needed.
• Return tasks within one (1) work day to tasking agency if incorrectly assigned to Chief of Operations Walter Reed National Military Medical Center as OPR or OCR Serve as a point of contact (POC) for requests on the status of specific tasks in execution.
• Responsible for facilitating management of current publications and development of new publications, maintaining the official record set for Chief of Operations Walter Reed National Military Medical Center.
• Provide COP Officer training
Requirements
• Current Secret clearance preferred
• Bachelor's degree preferred
• Minimum of 2 years of experience in task management or similar career field
• Experience with Task Management Tool (TMT) or Microsoft Dynamics CRM preferred
• Must possess the necessary skills in workflow task quality and capacity management and the appropriate computer and associated software skills to perform duties
• Proficient in Microsoft Office Suite to include Teams or similar workplace chat and videoconferencing tools.
* Excellent written and verbal communication skills
Summary Our people-first culture drives mission success
ANALYGENCE provides leading-edge technology and result-focused solutions that address the infinite variables that affect our clients' goals in the cyberspace, intelligence, and mission support domains
Born out of diverse backgrounds and forged through government, military and industry experience, our team members are the backbone of our solutions
Our various perspectives advance capabilities and drive successful operations
Through our purpose-driven team culture, the productivity and effectiveness of critical missions are amplified
Our vision is to continue to build an environment that encourages our people to evolve by applying a foundation of core values to everything we do
We focus on adding value to people so that they can bring value to others, and this culture drives our relentless pursuit of exceptional mission critical results
ANALYGENCE is a Service-Disabled Veteran-Owned Small Business (SDVOSB) committed to hiring and retaining a diverse workforce
We are proud to be an Equal Opportunity/Affirmative Action Employer, making decision without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.