Dental Treatment Coordinator

Patient Care Coordinator (PCC) – High-Performance Dental Office
Ashland, MA | Full-Time | Competitive Pay + Growth Path

We are a fast-growing, privately owned, modern dental practice looking for a Patient Care Coordinator who thrives in a high-accountability, high-impact environment. This is a sales, communication, and systems role—not a passive front desk position.

You will be the bridge between clinical excellence and financial clarity for our patients.

What You’ll Be Responsible For

• Presenting treatment plans with confidence, clarity, and urgency
• Verifying insurance and explaining benefits without confusion or fluff
• Converting diagnosed treatment into scheduled care
• Following up on unscheduled treatment daily
• Managing patient objections with professionalism and empathy
• Coordinating with doctors, assistants, and front office for flawless flow
• Maintaining airtight documentation in Dentrix/Adit

Who This Role Is For

• You are persuasive, organized, and emotionally intelligent
• You don’t “wait to be told”—you see gaps and close them
• You are comfortable talking about money
• You track your performance and care about outcomes
• You don’t make excuses—you make conversions

Requirements

• Dental front office or PCC experience preferred
• Strong communication skills (spoken + written)
• Professional appearance and demeanor

Compensation & Growth

• Competitive hourly pay based on experience
• Performance-based bonuses
• Clear growth path into lead coordinator or office management

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off

Benefits:

Dental, 401k, PTO, Bonuses

Compensation:

• $25-$30/hour