Manager, Small Business
Astound
Austin TX 78701 US
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of the Manager, Small Business:Exciting sales management opportunity to lead the residential and small to medium business team for Astound in Texas. You may be based in either San Antonio or Austin, TX. A successful candidate will be highly motivated by individual performance and team achievement by incorporating their in-depth business sales experience to exceed targets in this dynamic and untapped market.
Develop positive relationships within the region's communities and develop key territory strategies towards acquiring new business
Meet individual performance and team quota requirements
Successfully recruit, hire, train, and manage residential and small business sales executives to exceed residential and small business sales quotas
Motivate team to successfully implement business plan
Manage and track day-to-day sales activity
Train and work with the sales team in the field on a daily basis to build competencies and develop the team
Ensure all required paperwork is legible, complete, and submitted in a timely manner
Seek opportunities with customers to enhance the company's image; customer focused, and ensures team represents company image and products in a professional manner. Shows respect to internal/external customers.
What You Bring to the Table:
Excellent oral, written, and motivational skills
Proficiency in interacting with customers in a polite, professional manner; maintain a thorough understanding of, and is able to effectively communicate, systems' prices, channels, services and packages to sales team, customers, and potential customers
Demonstrated track record of leading sales teams and exceeding sales quotas in previous positions
Knowledge of the cable or CLEC industry, regional communities, customers and staff
Highly productive and ability to prioritize multiple tasks to maximize customer acquisition and retention
Ability to create a prospecting culture within the sales team
Ability to effectively work and communicate with cross functional partners, customers, and senior leaders
Ability to facilitate a harmonious team environment
Ability to problem solve and handle escalations timely
Ability to have a flexible schedule; some nights and weekends required
Possess established relationships with networking groups, including local Chambers of Commerce
Strong organization skills with attention to detail and accuracy
Highly proficient using MS Office products: Word, Excel, and Power Point
Willingness and ability to quickly learn and understand the cable industry, regional communities, and customers
Must be able to sit, stand or walk for extended periods
Must have ability to frequently use repetitive motions of the wrist, hands and/or fingers
Must be able to work in a standard office environment; no hazardous or disagreeable work conditions
Valid Driver License and satisfactory driving record as determined by the Company
Education:
College degree and/or 5+ years of relative experience
We're Proud to Offer a Comprehensive Benefits Package Including:
401k retirement plan, with employer match
Insurance options including: medical, dental, vision, life and STD insurance
Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
Floating Holiday: 40 hours per year
Paid Holidays: 7 days per year
Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
Tuition reimbursement program
Employee discount program
*Benefits listed above are for regular full-time position
Commissions at plan: Targeted commissions at full attainment are fifty-two thousand dollars annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun
Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.