IT NETWORK ENGINEER

SUMMARY: Under limited supervision, the Security and Network Engineer installs, configures and supports the Authority's local area network (LAN), wide area network (WAN), and Internet systems. Responsible for the availability, reliability, performance, security and maintenance of the Authority's Enterprise and SCADA network infrastructure. This includes future design, implementations and operational support for all security and network related initiatives as it relates to the Authority. Provides Tier 3 support to the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Duties include but are not limited to:

1. Responsible for network maintenance including the daily operations of managing the BJWSA network, operation of networking components such as switches, routers, firewalls, access points, hubs, bridges, and transport media (wire, fiber optic cable, and/or wireless), as well as operation of configuration and management software tools.
2. Primary support of the Authority's enterprise IP network infrastructure as designed and implemented, including network and security components and associated equipment.
3. Designs and/or implements network installations encompassing all aspects of network installation, including design, budget estimates, planning, inside/outside plant, post-install inspection, as-built drawings and test results. Supports Management with network strategies, test systems and develop system standards.
4. Monitors network health, security and performance; takes correction action, when necessary, to ensure optimal response times for users, applications and systems.
5. Supports data network equipment such as routers, switches, firewalls, load balancers, IPS/IDS devices, wireless access points, and other data/IP networking-related equipment.
6. Applies strong knowledge of data communications, principles, architectures and protocols, including TCP/IP, routing, switching, WAN and Ethernet technologies to design and implement efficient network configurations.
7. Researches emerging technologies and makes appropriate recommendations to improve network performance, security and reliability.
8. Recommends procedures and controls for problem prevention, network or security related.
9. Analyzes, reviews, and alters computer systems to maintain and increase operating efficiency and system resources, minimize support and maintenance or adapt to new requirements.
10. Answers operational questions clearly and succinctly, and resolves problems by applying knowledge of computer software, hardware, and procedures.
11. Assists with the implementation of the IT Continuity Plan. This plan includes identification of critical business functions supported by core applications and hardware with associated recovery time objectives, mitigation strategies, and resource requirements to ensure IT operational continuity. The plan addresses cybersecurity and documentation of disaster recovery procedures for IT datacenters and communications.
12. Ensures all activities are conducted in an efficient and cost-effective manner in strict conformance with all local, state, and national electric codes, DHEC standards and established OSHA and Authority safety regulations and policies.
13. Trains users on software, hardware, and operating systems; utilizing appropriate training material or arranges training with training coordinator.
14. Identifies equipment specifications and orders IT equipment in accordance with approved IT budgets.
15. Performs root cause analysis and develops checklists for typical problems.
16. Documents internal policies and/or develops training material for end-users; this includes network documentation.
17. Keeps abreast of new developments in field; includes self-study and company provided training.
18. Performs other related duties as assigned to ensure effective operation of department.

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Requires a Bachelor of Science in Computer Science or related degree, an Associates Degree in Electronics with five to seven years experience in an IT system or a High School Diploma with seven to ten years experience in IT systems. Experience includes utilizing troubleshooting techniques and knowledge involving computers, networking, software, fiber optic networks, security, and communications equipment. Experience includes managing IT projects. Has in-depth, functional, broad-based knowledge of security practices and networking. Must be able to communicate effectively and clearly with all departments and employees to establish and maintain cooperative working relationships. Prefer two years of experience with maintaining governmental information systems.

CERTIFICATES, LICENSES, REGISTRATIONS: Must possess and maintain a valid driver's license. Cisco Certified Network Professional (CCNP) Routing and Switching, PCNSE, CISSP or equivalent certification required.

Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things. Requires good organizational skills and able to conceptualize how software applications and data integration fit into the BJWSA's technology plans.

Interpersonal Communication: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes giving assignments and/or directions to fellow employees and receiving assignments and/or directions from supervisor. Ability to communicate verbal instructions quickly, loudly, and effectively in emergency situations.

Language Ability: Requires ability to read a variety of codes, regulations, policy and procedure manuals, maps, construction drawings, blueprints, work orders, etc. Requires the ability to prepare routine reports, records, etc. with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with clarity, voice control and confidence.

Intelligence: Requires the ability to apply principles of rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagrammatic or schedule form. Requires the ability to apply influence systems in working with a crew; to learn and understand relatively complex principles and techniques; to make independent judgments in absence of supervision; to acquire knowledge of topics related to primary occupation. Must have the ability to comprehend and interpret received information.

Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow and give verbal and written instructions; to counsel and teach employees. Must be able to communicate effectively and efficiently with persons from a variety of educational backgrounds using technical terminology as required.

Numerical Aptitude: Requires the ability to add and subtract totals, to multiply and divide, to determine percentages and decimals and to determine time and weight. Must be able to use industry formulas, hexadecimal, algorithms, etc. in performance of programming

Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape, and visually read information.

Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using mechanic tools, etc.; to operate motor vehicles.

Manual Dexterity: Requires the ability to handle a variety of items, control knobs, switches, etc. Must have good eye/hand/foot coordination.

Writing Skills: Requires proficiency in written communication, particularly with regards to reporting and the documentation of business practices and procedures.

Color Discrimination: Requires the ability to differentiate between colors and shades of color.

Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing in uncomfortable physical conditions and under stress when confronted with emergency situations or tight deadlines. The worker may be subject to danger or risk to a slight degree and to tension as a regular, consistent part of the job.

Physical Communication: Requires the ability to talk and/or hear: (talking: expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear).

IT Network Engineer