Outreach Ambassador for the Unhoused

Job Summary

• Dispatcher
• $23 an hour, Full Time, Benefits and PTO
• Shift: 7am-3:30pm & 1:20pm-10pm
• Weekends required
• Hospitality skills a plus
• Experience of Unhoused/ Homeless a plus
• Case management and/or Social Work a plus

Responsible to establish and build relationships with local social service agencies and strive to direct the unhoused and others in need of services to agencies and programs that are able to provide needed resources such as crisis intervention.

Key Responsibilities:

• Actively look to identify those in need and establish relationships. Introduce them to established programs and agencies that are there to help meet their needs. Work towards establishing mutual respect to reduce the public nuisance perception of homelessness.
• Establish relationships and resources: Develop constructive and cooperative working relationships with the city, county and state agencies that are in place to respond to the needs of the homeless and neediest of the community. Strive towards a cooperative effort to make a positive impact on homelessness in the district.
• Patrol the district: Patrol on bike or foot to locate and reach out to those in need, as well as to direct those in public spaces to services or more suitable locations.
• Observe and report: While on patrol be watchful for unwanted behaviors or criminal activity and report to Safety Ambassadors via two-way radios.
• Hospitality: While on patrol will go out of the way to actively acknowledge pedestrians with a friendly greeting or identify visitors in order to provide directions, information, city information or recommendations.
• Reporting: Creates written, detailed, and accurate Incident reports.
• Provides accurate descriptions of persons, vehicles and other similar identifiers to law enforcement and others when needed.
• Professionalism: Must maintain a helpful, positive, and professional environment in full compliance with applicable laws, regulations, policies, procedures and overall Block by Block standards of expected professionalism.

Reasonable accommodations may be made to allow individuals with disabilities to perform the essential functions of the job.

We are proud to offer the following benefits:

• Insurance : Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
• Paid time off : Vacation, Sick Time and/or PTO ( Only where required by local requirements and contract agreements ), Paid Leave ( only where required by law ), Holidays ( only where required by contract agreement ), Floating Holidays ( only where required by contract agreement) , Birthday Pay ( eligible after one year of service at most locations unless otherwise stated in CBA ), Jury Duty ( only where required by law ).

Other : 401K Retirement Savings Plan