MOR COMPLIANCE/OCCUPANCY SPECIALIST III (TELECOMMUTING/TRAVEL IN NEBRASKA)

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

POSITION QUALIFICATIONS

Diversity, Equity and Inclusion Requirements

As part of Bremerton Housing Authoritys commitment to fostering an equitable and inclusive workplace all BHA staff must demonstrate commitment to cultivating a workplace culture that values diversity, equity and inclusion. They must work collaboratively to create and maintain an inclusive environment where all team members feel valued and included and must be willing to participate in equity and inclusion education and training programs.

Required Education and Experience

Education: Bachelor's Degree: Required in Business, Public Administration, Accounting, Communications, or related field.

Experience:

• At least 4 years of experience in affordable housing or public housing programs with demonstrated ability to understand HUD forms and handbooks.

• At least 3 years of experience in working directly (face-to-face) with diverse customers and composing detailed content of professional documents, letters, memos and reports.

Bremerton Housing Authority has the discretion to accept any other equivalent combination of education and experience when relevant.

Computer Skills: Intermediate user of Microsoft Office products, including Word, Excel, and Outlook.

This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.

Certifications & Licenses: A Multi-family Housing Occupancy certification or similar certification is required.

Other Requirements: Must possess a valid driver's license, be insurable under BHA's auto insurance policy, and be able to drive several hours a day.

Must participate in regional and overnight travel, including out-of-state, as needed.

Technical Requirements for Telecommuting:

The employee provides phone/phone services, and adequate Internet connectivity such as broadband cable internet connection. The employee also provides a designated office space within the employee's home, along with desk, chair, and personal office supplies. BHA supplies a computer, 2 monitors, keyboard, mouse, phone, UPS (uninterruptible power supply), and remote access to the BHA environment. Initial training is held at BHA headquarters in Bremerton, WA

• Accountability - Ability to accept responsibility and account for their actions.


• Accuracy - Ability to perform work accurately and thoroughly.


• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.


• Analytical Skills - Ability to use thinking and reasoning to solve a problem.


• Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.


• Autonomy - Ability to work independently with minimal supervision.


• Communication, Oral - Ability to communicate effectively with others using the spoken word.


• Communication, Written - Ability to communicate in writing clearly and concisely with proper grammar and sentence structure.


• Customer Oriented - Ability to take care of the customers needs while following company procedures.


• Decision Making - Ability to make critical decisions while following company procedures.


• Detail Oriented - Ability to pay attention to the minute details of a project or task.


• Ability to drive an automobile - Must be licensed and able drive to various work sites using a two or four door passenger car.


• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.


• Training - Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.


• Friendly - Ability to exhibit a cheerful demeanor toward others.


• Interpersonal - Ability to get along well with a variety of personalities and individuals.


• Judgment - The ability to formulate a sound decision using the available information.


• Motivation- Ability to inspire self and others to reach goals or perform to the best of their ability.


• Organized - Possessing the trait of being organized or following a systematic method of performing a task.


• Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.


• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.


• Reliability - The trait of being dependable and trustworthy.


• Safety Awareness - Ability to identify and correct conditions that affect employee safety.


• Self-Motivated - Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.


• Tactful - Ability to avoid being offensive when communicating with others, maintain diplomatic relations or good customer services, and show consideration for others with diverse backgrounds.


• Team Builder - Ability to convince a group of people to work toward a goal.


• Self-Confident - The trait of being comfortable in making decisions for oneself.


• Technical Aptitude Performance Based Contract Administration (PBCA) Programs - Ability to comprehend complex technical knowledge and terminology of Project-Based Section 8 housing programs and applicable federal, state and local laws within the first six months in the position.


• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.


• Tolerance - Ability to work successfully with a variety of people without making judgments.


• Working Under Pressure - Ability to complete assigned tasks under stressful situations.

WORK ENVIRONMENT

The employee in this position is primarily driving a vehicle, on location at various multi-family properties, or telecommuting out of hotels/motels or their home office. The employee conducts MOR's on-site at various multi-family properties where stair climbing, reaching, squatting, and other physical requirements may be needed to review the property. Hearing and speaking is necessary to communicate with on-site owners and agents. Hand-eye coordination is necessary to operate various pieces of office equipment such as laptops and cell phones and is also necessary for driving to the various work sites. The employee may occasionally need to lift and carry up to 20 lbs. While telecommuting in their home office, they primarily sit at a desk, but have the opportunity to move about at will. The work environment is fast-paced, high volume, deadline driven, and very detail oriented.

Physical Demands Lift/Carry

Stand O 10 lbs or less O

Walk O 11-20 lbs O

Sit F 21-50 lbs N

Manually Manipulate F 51-100 lbs. N

Reach Outward O

Reach Above Shoulder O Push/Pull

Climb N 12 lbs or less O

Crawl N 13-25 lbs O

Squat or Kneel N 26-40 lbs. N

Bend O 41-100 lbs N

Grasp O

Speak F

Other Physical Requirements

Vision (Near)

Sense of Sound - listening to instructions and customer comments