BUSINESS ANALYST - WEB & AUDIO/VISUAL SUPPORT WITH SECURITY CLEARANCE
Cayuse Technologies
Washington DC 20001 US
Overview Cayuse Technologies, LLC is a Small Business Administration (SBA) Tribal 8(a) certified technology and government solutions provider. Founded in 2006, our past performance spans both private and public sectors, providing innovative solutions and delivery excellence across a range of information technology, and government client missions, focused on minimizing risk through the delivery of quality outcomes. Primary Focus The Office of Language Services (LS) Business Analyst/AV Support is tasked to directly support the daily operations of A/OPR/LS in accordance with industry best practices for LS' mission of interpretation and translation project management, Federal and Department of State Acquisition Regulations, Federal Travel Regulations, and Department policies. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities * Operate, monitor, and troubleshoot simultaneous interpreting training/testing equipment and control center as well as video teleconference services and equipment used by the office.
* Operate, monitor, ship, store, track, and troubleshoot portable simultaneous interpreting equipment owned or leased by office for use on interpreting assignments.
* Update and maintain office internal and public-facing websites, social media accounts
* Draft business procedure and policy documentation related to portable and built-in simultaneous interpreting equipment and other audio-visual equipment and services for office.
* Assist Contracting Officer Representatives in coordinating maintenance, repair, and replacement of equipment as needed.
* Facilitate support for video teleconference services and equipment, communication related to office AV systems among LS Management Analysts, Department IT specialists, Bureau and vendor IT project managers, and LS program officers.
* Maintain inventory of non-expendable equipment and property held by office in cooperation with Bureau inventory specialists.
* Extract assignment and equipment loan/rental/usage information from office program management system and invoice management system.
* Track internet connection rates and issues affecting office web conferencing and remote simultaneous interpreting support.
* Other duties as assigned. Qualifications * Training or experience operating audio-visual equipment or software.
* Training or experience with HTML or WordPress.
* Ability to obtain and maintain a Secret Security Clearance.
* Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
Minimum Skills: * Must possess problem-solving skills.
* Exceptional communication skills, both oral and written
* Ability to respond effectively to customers with a sense of urgency.
* Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
* Highly motivated with the ability to handle and manage multiple tasks at any one time.
* Ability to forge new relationships, individual and teaming in nature.
* Must be a Self-starter, that can work independently and as part of a team.
Working Conditions * Professional office environment
* Must be physically and mentally able to perform duties for extended periods of time.
* Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
* Must be able to establish a productive and professional workspace.
* Must be able to work varying work schedules and/or extended hours to meet business needs and project deadlines.
* May be asked to travel for business or professional development purposes.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Affirmative Action/EEO Statement: Cayuse embraces diversity and equal opportunity in a serious way. We celebrate diversity and are committed to creating and building a team that represents a variety of backgrounds, perspectives, and skills. Cayuse, and all of its subsidiaries, are proud to be an equal opportunity workplace and are an affirmative action employer . Pay Range USD $50.00 - USD $56.00 /Hr.
* Operate, monitor, ship, store, track, and troubleshoot portable simultaneous interpreting equipment owned or leased by office for use on interpreting assignments.
* Update and maintain office internal and public-facing websites, social media accounts
* Draft business procedure and policy documentation related to portable and built-in simultaneous interpreting equipment and other audio-visual equipment and services for office.
* Assist Contracting Officer Representatives in coordinating maintenance, repair, and replacement of equipment as needed.
* Facilitate support for video teleconference services and equipment, communication related to office AV systems among LS Management Analysts, Department IT specialists, Bureau and vendor IT project managers, and LS program officers.
* Maintain inventory of non-expendable equipment and property held by office in cooperation with Bureau inventory specialists.
* Extract assignment and equipment loan/rental/usage information from office program management system and invoice management system.
* Track internet connection rates and issues affecting office web conferencing and remote simultaneous interpreting support.
* Other duties as assigned. Qualifications * Training or experience operating audio-visual equipment or software.
* Training or experience with HTML or WordPress.
* Ability to obtain and maintain a Secret Security Clearance.
* Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
Minimum Skills: * Must possess problem-solving skills.
* Exceptional communication skills, both oral and written
* Ability to respond effectively to customers with a sense of urgency.
* Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
* Highly motivated with the ability to handle and manage multiple tasks at any one time.
* Ability to forge new relationships, individual and teaming in nature.
* Must be a Self-starter, that can work independently and as part of a team.
Working Conditions * Professional office environment
* Must be physically and mentally able to perform duties for extended periods of time.
* Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
* Must be able to establish a productive and professional workspace.
* Must be able to work varying work schedules and/or extended hours to meet business needs and project deadlines.
* May be asked to travel for business or professional development purposes.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Affirmative Action/EEO Statement: Cayuse embraces diversity and equal opportunity in a serious way. We celebrate diversity and are committed to creating and building a team that represents a variety of backgrounds, perspectives, and skills. Cayuse, and all of its subsidiaries, are proud to be an equal opportunity workplace and are an affirmative action employer . Pay Range USD $50.00 - USD $56.00 /Hr.