Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

What you will be doing

Reporting to the Program Manager, the Nurse Case Manager is responsible for managing all aspects of program support for assigned physicians or centers (hospital or clinics) in a given geographical area, and ensures that patients are provided easy access to the support program and access to their drug therapy. The Nurse Case Manager also works directly with the reimbursement specialist to help secure funding and supports the pharmaceutical team when needed.

What your background should look like 

EXPÉRIENCE ET NIVEAU D’ÉDUCATION REQUIS: 

  •  Bilinguisme (français et anglais) est requis;

  • Baccalauréat ou?diplôme dinfirmier(ère) autorisé(e) (IA), diplôme détudes supérieures ou expérience spécifique de gestion d’un cabinet est préférable, avec cinq (5) années dexpérience en soins infirmiers;  

  • Au moins deux (2) ans d’expérience du contexte du remboursement par des?tiers publics ou privés ou dans les ventes (non requis, mais un atout), la gestion des soins ou le soutien clinique dans lindustrie pharmaceutique, ou expérience connexe;  

  • Le(la) candidat(e) préféré(e) est un(e) infirmier(ère) avec une expérience dans les soins de santé et la gestion de cas, dans un cabinet médical ou un hôpital ou dans lindustrie de lassurance ou de la biopharmaceutique;  

 

COMPÉTENCES , CONNAISSANCES ET APTITUDES REQUISES: 

  • Fortement axé(e) sur ??le patient;  

  • Forte capacité à effectuer plusieurs tâches à la fois; 

  • Capacité à travailler sous pression; 

  • Aptitudes supérieures en service à la clientèle; 

  • Calé(e) en?recherche sur Internet et en informatique; solides compétences en communication orale et écrite et en résolution de problèmes et esprit déquipe; 

  • Solides compétences au téléphone; 

  • Aptitude à communiquer et à comprendre linformation médicale; 

  • Démontrer des capacités de travail en équipe; 

  • Capacité à travailler de façon autonome; 

  • Capacité à gérer des sujets sensibles avec des opinions opposées et solides capacités en négociation;  

  • Sens aigu des affaires et des finances 

  • Solides compétences analytiques et mathématiques  

  • Aptitude à communiquer efficacement oralement et par écrit; 

  • Compétences interpersonnelles et de leadership efficaces  

  • Sens de lorganisation; attention aux détails 

  • Capacité à respecter systématiquement les échéances 

  • Excellentes aptitudes de résolution de problèmes; capacité à résoudre les problèmes de manière efficace et efficiente 

  • Maîtrise des techniques de présentation 

  • Maîtrise de Microsoft Word, Excel, PowerPoint et autres programmes Office 

Pourquoi choisir Innomar Stratégies?

  • Une culture de « travail à distance » d’abord – des possibilités flexibles de travail à la maison

  • Un programme de rémunération globale concurrentiel :

    • Rémunération de base + programmes de primes

    • Programme de cotisation égale au REÉR

    • Programme d’achat d’actions par les employés

    • Programme d’avantages sociaux flexibles (en vigueur dès le premier jour) qui comprend :

      • Un compte de gestion des dépenses de santé

      • Un compte de bien-être – pour que vous preniez soin de votre alimentation, de votre forme physique, de votre santé et de votre bien-être

  • Prestations supplémentaires de congé parental, programme d’aide aux employés disponible en tout temps et plateforme virtuelle sur la santé

  • Programmes de remboursement des frais de scolarité et de recommandation d’employés

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

  • Bilingualism (French and English) required;

  • A Bachelor’s degree or Registered Nurse (RN), Registered Practical Nurse (RPN), Licensed Practical Nurse (LPN) diploma, advanced degree or specific practice management experience preferred, with five (5) years of Nursing experience;

  • Requires a minimum of two (2) years in public or private third party reimbursement arena or pharmaceutical industry in sales (not required, but an asset), managed care, or clinical support, or related experience;

  • The preferred candidate is a nurse with healthcare and case management experience in medical or hospital practice or the insurance or bio-pharma industry;

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

  • Strong patient focus;

  • Strong ability to multi-task;

  • Ability to work under pressure;

  • Superior customer service skills;

  • Internet-research and computer savy; has strong verbal and written communication skills, problem solving skills and is a team player;

  • Strong phone etiquette;

  • Ability to communicate and comprehend medical information;

  • Demonstrate teamwork abilities;

  • Ability to work autonomously;

  • Ability to handle sensitive issues with opposing opinions and strong negotiation skills;

  • Strong business and financial acumen

  • Strong analytical and mathematical skills

  • Ability to communicate effectively both orally and in writing

  • Effective interpersonal and leadership skills

  • Effective organizational skills; attention to detail

  • Ability to consistently meet deadlines

  • Excellent problem-solving skills; ability to resolve issues effectively and efficiently

  • Excellent presentation skills

  • Proficiency in Microsoft Word, Excel, PowerPoint and other Office Programs

Why choose Innomar Strategies?

  • “Remote-First” culture – flexible opportunities to work from home!

  • Competitive Total Rewards Package:

    • Base salary + bonus programs

    • RRSP matching

    • Employee Share Purchase Plan

    • Flexible benefits program (in effect on day one), including:

      • Healthcare Spending Account

      • Wellness Account – to focus on your nutrition, fitness, health and well-being

  • Parental Leave Top Up, 24/7 Employee Assistance Program, and Virtual Healthcare

  • Tuition Reimbursement + Employee Referral Programs

  • Growth opportunities for career advancement

  • Learning Programs, Leadership Training and Mentorship Programs to further your professional development

  • Ability to make an impact in creating healthier futures

  • We value diversity, equity and inclusion to foster a culture of belonging

  • Possibilités d’avancement professionnel

  • Programmes de formation, programmes de formation au leadership et de mentorat pour votre perfectionnement professionnel

  • Possibilité d’oeuvrer pour des vies plus saines

  • Nous accordons de l’importance à la diversité, à l’équité et à l’inclusion afin de favoriser une culture d’appartenance

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. 

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Schedule

Full time

Affiliated Companies:

Affiliated Companies: Innomar Strategies

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy

Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.