Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
What you will be doing
Reporting to the Program Manager, the Nurse Case Manager is responsible for managing all aspects of program support for assigned physicians or centers (hospital or clinics) in a given geographical area, and ensures that patients are provided easy access to the support program and access to their drug therapy. The Nurse Case Manager also works directly with the reimbursement specialist to help secure funding and supports the pharmaceutical team when needed.
What your background should look like
EXPÉRIENCE ET NIVEAU D’ÉDUCATION REQUIS:
Bilinguisme (français et anglais) est requis;
Baccalauréat ou?diplôme d’infirmier(ère) autorisé(e) (IA), diplôme d’études supérieures ou expérience spécifique de gestion d’un cabinet est préférable, avec cinq (5) années d’expérience en soins infirmiers;
Au moins deux (2) ans d’expérience du contexte du remboursement par des?tiers publics ou privés ou dans les ventes (non requis, mais un atout), la gestion des soins ou le soutien clinique dans l’industrie pharmaceutique, ou expérience connexe;
Le(la) candidat(e) préféré(e) est un(e) infirmier(ère) avec une expérience dans les soins de santé et la gestion de cas, dans un cabinet médical ou un hôpital ou dans l’industrie de l’assurance ou de la biopharmaceutique;
COMPÉTENCES , CONNAISSANCES ET APTITUDES REQUISES:
Fortement axé(e) sur ??le patient;
Forte capacité à effectuer plusieurs tâches à la fois;
Capacité à travailler sous pression;
Aptitudes supérieures en service à la clientèle;
Calé(e) en?recherche sur Internet et en informatique; solides compétences en communication orale et écrite et en résolution de problèmes et esprit d’équipe;
Solides compétences au téléphone;
Aptitude à communiquer et à comprendre l’information médicale;
Démontrer des capacités de travail en équipe;
Capacité à travailler de façon autonome;
Capacité à gérer des sujets sensibles avec des opinions opposées et solides capacités en négociation;
Sens aigu des affaires et des finances
Solides compétences analytiques et mathématiques
Aptitude à communiquer efficacement oralement et par écrit;
Compétences interpersonnelles et de leadership efficaces
Sens de l’organisation; attention aux détails
Capacité à respecter systématiquement les échéances
Excellentes aptitudes de résolution de problèmes; capacité à résoudre les problèmes de manière efficace et efficiente
Maîtrise des techniques de présentation
Maîtrise de Microsoft Word, Excel, PowerPoint et autres programmes Office
Pourquoi choisir Innomar Stratégies?
Une culture de « travail à distance » d’abord – des possibilités flexibles de travail à la maison
Un programme de rémunération globale concurrentiel :
Rémunération de base + programmes de primes
Programme de cotisation égale au REÉR
Programme d’achat d’actions par les employés
Programme d’avantages sociaux flexibles (en vigueur dès le premier jour) qui comprend :
Un compte de gestion des dépenses de santé
Un compte de bien-être – pour que vous preniez soin de votre alimentation, de votre forme physique, de votre santé et de votre bien-être
Prestations supplémentaires de congé parental, programme d’aide aux employés disponible en tout temps et plateforme virtuelle sur la santé
Programmes de remboursement des frais de scolarité et de recommandation d’employés
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Bilingualism (French and English) required;
A Bachelor’s degree or Registered Nurse (RN), Registered Practical Nurse (RPN), Licensed Practical Nurse (LPN) diploma, advanced degree or specific practice management experience preferred, with five (5) years of Nursing experience;
Requires a minimum of two (2) years in public or private third party reimbursement arena or pharmaceutical industry in sales (not required, but an asset), managed care, or clinical support, or related experience;
The preferred candidate is a nurse with healthcare and case management experience in medical or hospital practice or the insurance or bio-pharma industry;
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Strong patient focus;
Strong ability to multi-task;
Ability to work under pressure;
Superior customer service skills;
Internet-research and computer savy; has strong verbal and written communication skills, problem solving skills and is a team player;
Strong phone etiquette;
Ability to communicate and comprehend medical information;
Demonstrate teamwork abilities;
Ability to work autonomously;
Ability to handle sensitive issues with opposing opinions and strong negotiation skills;
Strong business and financial acumen
Strong analytical and mathematical skills
Ability to communicate effectively both orally and in writing
Effective interpersonal and leadership skills
Effective organizational skills; attention to detail
Ability to consistently meet deadlines
Excellent problem-solving skills; ability to resolve issues effectively and efficiently
Excellent presentation skills
Proficiency in Microsoft Word, Excel, PowerPoint and other Office Programs
Why choose Innomar Strategies?
“Remote-First” culture – flexible opportunities to work from home!
Competitive Total Rewards Package:
Base salary + bonus programs
RRSP matching
Employee Share Purchase Plan
Flexible benefits program (in effect on day one), including:
Healthcare Spending Account
Wellness Account – to focus on your nutrition, fitness, health and well-being
Parental Leave Top Up, 24/7 Employee Assistance Program, and Virtual Healthcare
Tuition Reimbursement + Employee Referral Programs
Growth opportunities for career advancement
Learning Programs, Leadership Training and Mentorship Programs to further your professional development
Ability to make an impact in creating healthier futures
We value diversity, equity and inclusion to foster a culture of belonging
Possibilités d’avancement professionnel
Programmes de formation, programmes de formation au leadership et de mentorat pour votre perfectionnement professionnel
Possibilité d’oeuvrer pour des vies plus saines
Nous accordons de l’importance à la diversité, à l’équité et à l’inclusion afin de favoriser une culture d’appartenance
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
Schedule
Full timeAffiliated Companies:
Affiliated Companies: Innomar StrategiesEqual Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Accessibility Policy
Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.