56 Boston Providence Highway, Norwood, MA 02062

BDC Service Representative /
Business Development

Full-Time, On-Site Position!
Generous Pay Plan + Great Benefits!

Experience Preferred but we will Train!
Superb and extensive training to ensure your success!

Central Jeep Chrysler Dodge Ram is hiring now for a BDC Service Representative. Experience is preferred but we will train the right candidates. This is a great opportunity for applicants with automotive BDC experience, or for someone with customer service/telephone contact experience. We value our employees and invest in their success. 

What we offer:

• Generous pay plan based on experience!
• State-of-the-art facility
• Medical & Dental Insurance
• 401(k) Retirement Plan
• Paid Time Off & Vacation
• Growth opportunities
• Employee vehicle purchase plans
• Family owned and operated

Responsibilities - BDC Service Representative:

• Answer all incoming service calls
• Schedule service appointments
• Call customers for follow ups, appointment reminders, missed appointments, and to bring customers into the dealership for service
• Interact with customers as well as with all dealership departments
• Some filing
• Gather data for outgoing calls
• Candidates must be reliable and must report to work promptly when scheduled.
• Other duties may be assigned
  
  

Requirements - BDC Service Representative: 

• We are seeking friendly, upbeat people who enjoy talking on the phone and answering our customers' questions
• Exceptional communication skills
• Willingness to obtain product knowledge, a positive attitude, and great organizational skills.
• The ability to multi-task, follow direction, be open to change, work effectively under pressure, and to positively defuse negative situations with customers.
• Professional personal appearance
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident
• Must pass pre-employment testing to include MVR and drug screening
  
  

About us:
Central CJDR of Norwood is one of the region's best dealerships, serving the Norwood area in Massachusetts since 1990. We love helping people from Norwood, Raynham, Taunton, Brockton, Plymouth, Fall River, New Bedford, and all points in between. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally.

We are an Equal Opportunity Employer and value diversity at our company. 
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or
disability status.