FRONT OFFICE COORDINATOR- CHAMPION FAMILY MEDICINE - 483006

• Must be understanding, courteous and professional at all times in contacts with patients, visitors, employees, and medical staff.


• Schedule patient appointments.


• Liaison between medical professionals and patients.


• Answer telephone calls in a professional and courteous manner with minimum rings.


• Route phone calls and handle enquires efficiently and courtesy.


• Receive and convey message in writing and verbally.


• Receive requests for recur medication.


• Welcome patients and visitors in a polite and courteous manner.


• Monitor patient flow in treatment room.


• Answer non-medical questions for patients.


• Organize and manage patient records and date efficiently using computer software.


• Monitor and maintain supplies and forms.


• Maintain supply of snacks, juices and paper items for food consumption.


• Coordinate provider appointments and treatment room availability.


• Optimize patient satisfaction by scheduling service delivery within their preferences.


• File and fax documents


• Protect patients’ rights by maintaining confidentiality of information.


• Comfort patients by anticipating their anxieties and respecting their grief process.


• Book and organize lunch meetings between doctor and pharmaceutical representatives.


• Register and schedule blood draw appointments.


• Schedule appointments i. e. port placement surgeries with other medical clinics.


• Contribute equitably in the maintenance of cleanliness of the medical practice.


• Contribute of team effort by accomplishing related tasks as needed.


• Clean equipment, chairs and change bed lines as needed to assist nurses.


• Help to ensure the safety of patients by assisting with transfers and restroom as needed.


• Receive laboratory results, recording and distributing results promptly.


• Register and take blood, urine and other specimens to the lab.


• Help patients in distress by responding to emergencies.

Education

Required:

    High School

Licenses & Certifications

Preferred:

    C-Heartsaver