Job Description:The Resident Service Technician repairs machines to the customer’s satisfaction in the field, shop or customers location.  Removes, installs, repairs, disassembles, assembles, performs failure analyses of all CLAAS equipment including engines, electrical systems, hydraulics, transmissions, power train, brakes, steering, electronic and computer applications, heating and air conditioning (HVAC). Troubleshoots and repairs customer machines at customer jobsitesUses SIS to order parts, troubleshoot machine systems and research problemsMachinery InspectionMachinery Set-Up and AdjustmentUses laptop to enter labor, fill out service reports and complete warranty reportsUses service manuals and parts books to look up specs and parts for repairs Your profile:Diesel Tech School Degree preferred, or equivalent work experience3-5 years’ experience in a field service technician role, preferredPrior experience in troubleshooting methods and tools requiredMust provide personal tools for positionWorking knowledge of CLAAS parts, a plusExcellent oral and written communication skillsExcellent customer service skills. Full-time Benefits Package Include:Premium free health, dental, vision, short-term disability, and long-term disability;Competitive paid time off;401(k) with a generous company match;Retirement Readiness Program;Company-Paid Life Insurance;Flexible Spending Accounts;Dependent Care Resources Program;Tuition Reimbursement;Employee Assistance Program, including mental health;Wellness Programs including weight loss, diabetes management, and high blood pressure management;Legal & Financial Services;Fun & Safe Environment