VTC TECHNICIAN WITH SECURITY CLEARANCE
Client Solution Architects LLC
Millington TN 38053 US
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. CSA is seeking a VTC Technician to support our Navy client onsite in Millington, TN. In this role, you will set up video teleconference systems and perform NMCI operations tasks. Responsibilities * Performs Video Teleconference (VTC) capabilities * Provides customer service support to flag officer staff and senior officers
* Troubleshoots problems such as joining, conducting, and participating in phone conference and VTC meetings
* Performs system integrity and connectivity tests to ensure system availability
* Identifies, analyzes, and resolves hardware problems such as installing cable systems, connecting, and integrating technology devices, equipment and system testing, user documentation and training
* Evaluates and selects computer hardware and software
* Helps stage, install, and maintain systems
* Assists system user on systems and equipment
* Maintains a daily schedule for VTC and telephone meetings
* Utilizes Microsoft Outlook Qualifications * Clearance: Ability to obtain an Interim Secret Clearance. * Three (3) or more years of experience in IT operational support (such as electronic documentation, system administration, network administration, or database administration). Additional education above the minimum is acceptable as a substitute for years of experience. * High School Diploma or equivalent
* Demonstrated general knowledge of Video Teleconference (VTC) technology and equipment, as well as NMCI Operations via the NMCI Enterprise Tool (NET)
* Customer service skills, and experience fielding and troubleshooting customer questions and issues
* Demonstrated knowledge of maintaining a schedule, with the ability to organize, prioritize and meet deadlines
* Demonstrated knowledge of use of Microsoft Outlook
* Strong self-starter requiring minimal supervision
* Solid communication skills- primarily verbal skills and ability to maintain a schedule
* Demonstrated knowledge of use of Microsoft TEAMS.
* May be required to obtain Security + certification for system access as a future requirement This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Applicants may need to meet eligibility requirements for access to classified information; an active United States Department of Defense security clearance or the ability to obtain one may be required for this role. As a federal contractor, CSA will abide by the client's infectious disease protocols. WE BELIEVE great companies know who they are and what they stand for. CSA's common purpose and core values were purposefully developed to create a culture focused on unlocking the full potential of our people-so they are inspired to solve our clients' toughest challenges. It's no secret, we owe the past 18 years of our success to our outstanding and ambitious team members. To support our hard working team, we offer an environment focused on learning and growth, an awesome benefits package, and opportunities to build a long and successful career. We are constantly on the hunt for talented, forward-thinking problem solvers with an energetic attitude and a strong work ethic to join our elite team of CSAers. Be a part of CSA... do great things! CSA is a Federal Contractor and an Equal Opportunity/Affirmative Action Employer. If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of our employment process, please send an email to . Please indicate the specifics of the assistance needed. Assistance is reserved for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries. We're an equal opportunity employer that empowers our people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status or other protected characteristic. Federal Equal Opportunity is the Law
Federal Employee Rights under FMLA
Federal Employee Polygraph Protection Act
E-Verify Participation Poster (uscis.gov)
If you are a California resident applying for a job, you consent to our California Job Applicant Privacy Notice. Notification for current or previously cleared professionals: Official U.S. Government information appearing in the public domain shall not automatically be considered UNCLASSIFIED or approved for public release. CSA recognizes that information contained in resumes of current or previously cleared professionals may be sensitive, contain potentially proprietary and/or protected information. Protected Information is considered classified, in the process of a classification determination, or unclassified, but protected by statute. Therefore, all resumes should be approved for public release by a U.S. Government Official with Original Classification Authority, prior to posting the resume to CSA's applicant tracking system. By submitting my resume, I understand that I am NOT authorized to upload content with Official U.S. Government information that is considered, sensitive, proprietary, or protected.
* Troubleshoots problems such as joining, conducting, and participating in phone conference and VTC meetings
* Performs system integrity and connectivity tests to ensure system availability
* Identifies, analyzes, and resolves hardware problems such as installing cable systems, connecting, and integrating technology devices, equipment and system testing, user documentation and training
* Evaluates and selects computer hardware and software
* Helps stage, install, and maintain systems
* Assists system user on systems and equipment
* Maintains a daily schedule for VTC and telephone meetings
* Utilizes Microsoft Outlook Qualifications * Clearance: Ability to obtain an Interim Secret Clearance. * Three (3) or more years of experience in IT operational support (such as electronic documentation, system administration, network administration, or database administration). Additional education above the minimum is acceptable as a substitute for years of experience. * High School Diploma or equivalent
* Demonstrated general knowledge of Video Teleconference (VTC) technology and equipment, as well as NMCI Operations via the NMCI Enterprise Tool (NET)
* Customer service skills, and experience fielding and troubleshooting customer questions and issues
* Demonstrated knowledge of maintaining a schedule, with the ability to organize, prioritize and meet deadlines
* Demonstrated knowledge of use of Microsoft Outlook
* Strong self-starter requiring minimal supervision
* Solid communication skills- primarily verbal skills and ability to maintain a schedule
* Demonstrated knowledge of use of Microsoft TEAMS.
* May be required to obtain Security + certification for system access as a future requirement This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Applicants may need to meet eligibility requirements for access to classified information; an active United States Department of Defense security clearance or the ability to obtain one may be required for this role. As a federal contractor, CSA will abide by the client's infectious disease protocols. WE BELIEVE great companies know who they are and what they stand for. CSA's common purpose and core values were purposefully developed to create a culture focused on unlocking the full potential of our people-so they are inspired to solve our clients' toughest challenges. It's no secret, we owe the past 18 years of our success to our outstanding and ambitious team members. To support our hard working team, we offer an environment focused on learning and growth, an awesome benefits package, and opportunities to build a long and successful career. We are constantly on the hunt for talented, forward-thinking problem solvers with an energetic attitude and a strong work ethic to join our elite team of CSAers. Be a part of CSA... do great things! CSA is a Federal Contractor and an Equal Opportunity/Affirmative Action Employer. If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of our employment process, please send an email to . Please indicate the specifics of the assistance needed. Assistance is reserved for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries. We're an equal opportunity employer that empowers our people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status or other protected characteristic. Federal Equal Opportunity is the Law
Federal Employee Rights under FMLA
Federal Employee Polygraph Protection Act
E-Verify Participation Poster (uscis.gov)
If you are a California resident applying for a job, you consent to our California Job Applicant Privacy Notice. Notification for current or previously cleared professionals: Official U.S. Government information appearing in the public domain shall not automatically be considered UNCLASSIFIED or approved for public release. CSA recognizes that information contained in resumes of current or previously cleared professionals may be sensitive, contain potentially proprietary and/or protected information. Protected Information is considered classified, in the process of a classification determination, or unclassified, but protected by statute. Therefore, all resumes should be approved for public release by a U.S. Government Official with Original Classification Authority, prior to posting the resume to CSA's applicant tracking system. By submitting my resume, I understand that I am NOT authorized to upload content with Official U.S. Government information that is considered, sensitive, proprietary, or protected.