PARTNER PERFORMANCE PROGRAM MANAGER - REMOTE

Job DetailsThe stated pay range is based on a national average location. Actual salary is determined by factors including relevant work experience, skills and location.  This position is bonus-eligible.CNO Financial Group’s IT Team is hiring a Partner Performance Program Manager to be accountable for the day-to-day relationships with CNO IT's key partners, adhering to the ‘Build One Team” principle. This role will oversee large partner programs such as transitions or transformations and will serve as the first escalation point for any partner issues or concerns. The Partner Performance Program Manager will collaborate with IT leaders to implement strategies, set standards for contracting partners, and develop long-term partnerships. A key aspect of the role is to boost morale and build productivity within teams for better and more efficient execution of tasks and projects, ultimately leading to better user experience.Come join our growing IT department! In 2023, CNO was nominated for an “Exceptional Employer Award” from TechPoint, an Indiana tech advocacy non-profit. CNO IT, through progressive leadership, offers career advancement opportunities, consistently provides employee recognition, and maintains a fun and exciting culture. The CNO IT vision is to achieve TechHappiness for both our business partners and IT associates.As a Partner Performance Program Manager, your responsibilities will include:Developing, implementing, and overseeing large programs with partners to increase performance and raise engagementMeasuring, tracking, and evaluating partner performance; Analyzing ongoing partner performance and the ability to meet the SLAs and KPIs.Overseeing and monitoring large partner transition or transformation initiatives.Providing daily leadership through partner issues and escalation.Developing standards and governance to maximize the performance and engagement of all other secondary partners.Monitoring and tracking partner resource capacity and utilization.Maintaining relationships and contacts with all partners to facilitate communications, policy changes, updates, etc.Developing and maintaining standard contracting partners, roles, rates, etc.Monitoring and tracking budget, as well as actual and forecast partner financials.Collaborating with the Sourcing & Vendor Management Office (SVMO) to monitor and track partner performance and issues.Overseeing and managing the pipeline of additional potential partner SOWs and change orders.Monitoring and tracking key risk mitigation activities.Cultivating a One Team mentality with all partners.The Partner Performance Program Manager position is well-suited for you if you:Demonstrate partner management experience, including large offshore service providers.Possess in-depth knowledge of large program management principles and processes.Exhibit solid capability in executing and driving IT transformational initiatives in complex and dynamic environments, and the ability to track and manage budgets.Have strong time management and organizational skills, and the ability to manage multiple assignments concurrentlyDemonstrate proven problem-resolution skills and are customer-focused with an aptitude for fostering effective relationshipsWhat you’ll need:Bachelor's Degree in Information Technology, Business, or a related field.10+ years of IT and technology experience; previous IT experience in areas of responsibility and in similar roles within a comparably sized company with 3 + years of IT partner managementExcellent communication & presentation skills, both oral and written; proven capability to work well with all levels of the organization.Willingness to work Central or Eastern time zone business hoursWhat will set you apart:Masters Degree in Information Technology, Business, or a related field.Demonstrated experience working in both corporate and partner settings, showcasing the ability to navigate and succeed in diverse business environments.Excellent business acumen and interpersonal skillsThe Company offers the following benefits for this position, subject to applicable eligibility requirements:Medical insuranceDental insuranceVision insurance401(k) retirement plan with company matchShort-term & long-term disability insurancePaid time off and corporate holidays,Paid parental leaveCompany-paid life insuranceClick on this link for additional information.CNO embraces flexibility and encourages you to work where you’re most productive.  Associates who live within a 60-mile radius of a corporate office (Birmingham, Carmel, Chicago, Orlando and Milwaukee) have access to come into that office. Associates who live outside of a 60-mile radius of a corporate office (Birmingham, Carmel, Chicago, Orlando, and Milwaukee) may perform this role full-time work from home (WFH) from any US-based location, as long as you are willing to work central or eastern time zone hours.  All associates may be asked to travel to varying corporate offices periodically.  Work cannot be performed from outside of the United States.CNO provides life and health insurance, annuities, financial services, and workforce benefits solutions through our family of brands and supported by our associates and agents.  Our customers work hard to save for the future, and we help protect their health, income and retirement needs with 3.2 million policies and more than $35 billion in total assets. Our 3,400 associates, 8,600 exclusive agents and independent partner agents guide individuals, families and businesses through a lifetime of financial decisions.We are financially strong and well-positioned for continued growth, and we are grounded in our core values of Diversity, Equity & Inclusion (DE&I); Integrity, Customer Focus, Excellence, and Teamwork.  We have offices in more than 260 communities in the U.S., including our headquarters in Carmel, Indiana, and corporate offices in Birmingham, Chicago, Orlando and Milwaukee.At CNO Financial Group, we’re always looking forward—to the security and stability we help create for our insurance brands’ customers, and the growth we create within our own company.  We're looking for ambitious people who want to do more. We'll provide you with opportunities to grow your skills through challenging professional experiences.If you're looking for a culture that encourages development, helps you reach your potential, and rewards you for your contribution, then CNO Financial Group is right for you. For more information, visit CNOinc.com.We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.CompensationPay Range: $136,600.00 - $204,800.00 AnnualWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.SummaryLocation: Carmel, IN; Cincinnati, OH; Chicago, IL; Orlando, FL; Minneapolis, MN; Milwaukee, WI; Philadelphia, PA; Dallas, TX; Birmingham, ALType: Full time