SR. SYSTEM ADMINISTRATOR - 1017
COCC
Rocky Hill CT 06067 US
Who we are...
Apply below after reading through all the details and supporting information regarding this job opportunity.
COCC delivers complete enterprise processing solutions to financial institutions throughout the northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top quality support. Designated as a Top Workplace in Connecticut and a National Great Place to Work, COCC recognizes employees as the core of our success! COCC offers a progressive training program to support employees in personal and professional development.
What we need…
We are seeking a highly experienced Senior System Administrator with the VMware Services Team. This role is integral to the management of our client IaaS platform, iWorkstation, as well as multiple client-based Cloud services. Our team oversees a variety of SaaS products and maintains multiple partner relationships, including operating as a Cloud Solutions Provider with Microsoft and offering MSP based services to our customer base.
What’s in it for you…
COCC offers a unique and collaborative experience as you grow your career with us and all of the benefits you’d expect from an award-winning employer plus:
A hybrid schedule allowing you the flexibility to balance your work/life needs
A customized training plan to successfully onboard you through your first year
A robust employee training and development program aligned with career pathing objectives
Generous PTO offering as well as competitive pay and benefits
On-site fitness center / off-site fitness/wellness reimbursement
Tuition Reimbursement
One-on-one career coaching
Financial planning assistance with certified professionals
Fun employee events such as company outings, trivia, sports leagues wellness events
Peer recognition programs
What you’ll do…
Work in a fast-paced environment and manage multiple priorities simultaneously
Daily customer interaction required to follow-up on issues and track progress of project(s)
Install, configure and maintain Microsoft Windows Operating Systems, hardened custom images, networks, custom applications, and peripherals
Troubleshoot complex system-level problems with thin clients, virtual workstations, virtual servers, laptops, applications, and Cloud services
Respond to escalated tickets from Level 1 Support Team
Implement and maintain security controls as requested by Clients
Respond to ticket requests and emails submitted by Clients
Deploy and manage Virtual Desktops and Servers as requested by Clients
Participate in Disaster Recovery testing
Stay abreast of current technology trends and the impact to the infrastructure
Document system and application configurations and deployments standards
Some weekend/afterhours work required, as necessary
Occasional On-Call rotation required for Client and infrastructure production issues
What you’ll bring…
Bachelor’s Degree in Computer Science or related experience
Five+ years of performing System Administration in a production environment
Extensive experience troubleshooting hardware and software
Proficiency shown working with Azure (AAD, Identity, Security, Compliance) and Microsoft 365 workloads, to include SharePoint Online, OneDrive, Teams, and Exchange Online - Intune MDM & Teams Voice/VOIP a plus
Proficient knowledge of troubleshooting various enterprise applications
Proficient knowledge of user access control, patching, and networking stacks
Proficient knowledge of Active Directory, Exchange Server, and other local systems management (DHCP, DNS, NTFS)
Working knowledge of email system maintenance/support, and experience migrating a wide-scope of source environments into Exchange Online
Proficiency working with email/content protection systems (anti-spam/DLP/EOP) a strong plus
Proficient knowledge of setting up and maintaining VMware and virtualization
Proficient knowledge of setting up and maintaining computer hardware
Ability to read, analyze and interpret banking periodicals, professional/technical journals and technical procedures
Ability to communicate effectively with all levels of staff and management both verbally and in writing
Effective ability to lead projects
Effective ability to lead technicians
Effective documentation skills and strong attention to detail
Demonstrated ability to work independently with minimal supervision as well as part of a team
Ability to explain complex issues to end users and Executives alike
Proficient knowledge of assigned systems (e.g. Windows or Linux), including installation and troubleshooting
Excellent customer service skills
Effective ability to maintain vendor and partner relationships
Prior experience with project management tools, such as Smartsheet, a plus
Certification(s) related to environment (e.g. Microsoft, VCP, LCP) a strong plus
Prior MSP or consulting experience a strong plus
Leadership experience a strong plus
Demonstrated experience with PowerShell/MS Graph scripting, for support and deployment automation a plus
The salary range for this role is $90,000-$120,000 annually.
COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and CT Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
Accessibility - If you’re a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing [email protected]. Please specify the help you need and we’ll be happy to get back to you!
Apply below after reading through all the details and supporting information regarding this job opportunity.
COCC delivers complete enterprise processing solutions to financial institutions throughout the northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top quality support. Designated as a Top Workplace in Connecticut and a National Great Place to Work, COCC recognizes employees as the core of our success! COCC offers a progressive training program to support employees in personal and professional development.
What we need…
We are seeking a highly experienced Senior System Administrator with the VMware Services Team. This role is integral to the management of our client IaaS platform, iWorkstation, as well as multiple client-based Cloud services. Our team oversees a variety of SaaS products and maintains multiple partner relationships, including operating as a Cloud Solutions Provider with Microsoft and offering MSP based services to our customer base.
What’s in it for you…
COCC offers a unique and collaborative experience as you grow your career with us and all of the benefits you’d expect from an award-winning employer plus:
A hybrid schedule allowing you the flexibility to balance your work/life needs
A customized training plan to successfully onboard you through your first year
A robust employee training and development program aligned with career pathing objectives
Generous PTO offering as well as competitive pay and benefits
On-site fitness center / off-site fitness/wellness reimbursement
Tuition Reimbursement
One-on-one career coaching
Financial planning assistance with certified professionals
Fun employee events such as company outings, trivia, sports leagues wellness events
Peer recognition programs
What you’ll do…
Work in a fast-paced environment and manage multiple priorities simultaneously
Daily customer interaction required to follow-up on issues and track progress of project(s)
Install, configure and maintain Microsoft Windows Operating Systems, hardened custom images, networks, custom applications, and peripherals
Troubleshoot complex system-level problems with thin clients, virtual workstations, virtual servers, laptops, applications, and Cloud services
Respond to escalated tickets from Level 1 Support Team
Implement and maintain security controls as requested by Clients
Respond to ticket requests and emails submitted by Clients
Deploy and manage Virtual Desktops and Servers as requested by Clients
Participate in Disaster Recovery testing
Stay abreast of current technology trends and the impact to the infrastructure
Document system and application configurations and deployments standards
Some weekend/afterhours work required, as necessary
Occasional On-Call rotation required for Client and infrastructure production issues
What you’ll bring…
Bachelor’s Degree in Computer Science or related experience
Five+ years of performing System Administration in a production environment
Extensive experience troubleshooting hardware and software
Proficiency shown working with Azure (AAD, Identity, Security, Compliance) and Microsoft 365 workloads, to include SharePoint Online, OneDrive, Teams, and Exchange Online - Intune MDM & Teams Voice/VOIP a plus
Proficient knowledge of troubleshooting various enterprise applications
Proficient knowledge of user access control, patching, and networking stacks
Proficient knowledge of Active Directory, Exchange Server, and other local systems management (DHCP, DNS, NTFS)
Working knowledge of email system maintenance/support, and experience migrating a wide-scope of source environments into Exchange Online
Proficiency working with email/content protection systems (anti-spam/DLP/EOP) a strong plus
Proficient knowledge of setting up and maintaining VMware and virtualization
Proficient knowledge of setting up and maintaining computer hardware
Ability to read, analyze and interpret banking periodicals, professional/technical journals and technical procedures
Ability to communicate effectively with all levels of staff and management both verbally and in writing
Effective ability to lead projects
Effective ability to lead technicians
Effective documentation skills and strong attention to detail
Demonstrated ability to work independently with minimal supervision as well as part of a team
Ability to explain complex issues to end users and Executives alike
Proficient knowledge of assigned systems (e.g. Windows or Linux), including installation and troubleshooting
Excellent customer service skills
Effective ability to maintain vendor and partner relationships
Prior experience with project management tools, such as Smartsheet, a plus
Certification(s) related to environment (e.g. Microsoft, VCP, LCP) a strong plus
Prior MSP or consulting experience a strong plus
Leadership experience a strong plus
Demonstrated experience with PowerShell/MS Graph scripting, for support and deployment automation a plus
The salary range for this role is $90,000-$120,000 annually.
COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and CT Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
Accessibility - If you’re a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing [email protected]. Please specify the help you need and we’ll be happy to get back to you!