Job Title: Customer Service Representative

Location : Charleston WV/Cincinnati OH

Job Type : Contract

Minimum requirement

Outstanding Customer Service skills.

Excellent skills in the following areas: Communication - Interpersonal - Analytical - Problem Solving.

Basic math skills, data entry skills, and sales aptitude

Understanding of hardware (peripherals) with moderate-to-high level software, and hardware troubleshooting skills.

Ability to multitask in a fast-paced environment.

Preference

Previous Customer Service experience in a high volume

2+ years of Call Center experience or equivalent required

High school diploma or the equivalent

18 Years of age or older