Salesforce Data Cloud Implementation Consultant

As a Salesforce Data Cloud Implementation Consultant - in our Salesforce practice, you will be responsible for engineering, implementing, and delivering world-class solutions for our customers, producing enterprise standard implementations using the platform's full capabilities, and leading delivery teams to deliver high-quality solutions on Salesforce.com Data Cloud. You will be responsible for providing tailored solutions involving complex UX/UI, real-time and batch integrations, water-tight security, and custom automation.
About Cognizant
Cognizant (Nasdaq-100:CTSH) is one of the world's leading professional services companies, redefining clients' business, operating, and technology models for the digital era. Our unique, industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies globally. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
About the Team / Business Unit
At Cognizant’s Salesforce practice, we help our clients shape their digital transformation journey and design groundbreaking Industry solutions using the power of Salesforce. Our experts provide relevant expertise and experience within their domain combined with deep knowledge of the Salesforce platform and broader ecosystem. This role will be part of the core team of the Salesforce practice, and you will have the opportunity to be part of a great growth story.
About You
As a Salesforce Data Cloud Implementation Consultant, you will work closely with our clients and internal teams to act as domain experts and drive the design of practical and innovative solutions across industries. We seek someone who communicates clearly and confidently, leading technical briefings and business requirements gathering sessions.
Your Key Result Areas
• Provides technical consultation on various aspects of the product and solutions based on the customer’s business requirements
• Create, manage, and present an actionable BRD/FSD (Blueprint) that aligns a customer’s technical business needs to that of Salesforce Solutions.
• Responsible for designing/architecting the solution and development part with the help of development for large-scale customers.
Required skills and experience:
8+ years of experience in the Salesforce ecosystem focusing on Service Cloud.
Develop, build, and implement Salesforce Data Cloud instances in conjunction with Salesforce Sales/Service cloud
Drive end-to-end project execution, encompassing analysis, documentation, solution development, testing, and performance, to meet client expectations.
Identify technical design and data model risks, confirm their validity, and devise strategies to mitigate them.
Actively participate in technical design and data model workshops alongside Engineering Teams and business stakeholders.
Clearly translate and communicate technical requirements and solutions to the business using story-based narratives and present strategies and recommendations to executives.
Leverage knowledge of new and upcoming features in the Salesforce ecosystem to recommend more efficient solutions.
Ensure that technical documentation is consistently updated through active participation in technical workshops.
Adhere strictly to established project planning methodologies and Agile development processes.
Lead sessions to understand client needs in technical marketing and Salesforce Data Cloud requirements and act as a crucial technical resource throughout the implementation process.
Assess client requirements, propose effective solutions, and communicate the capabilities and limitations of Salesforce Data Cloud, Customer 360, Sales, Service, and other relevant SF ecosystem platforms.
Identify client process pain points and gaps in current best practices.
Function as a technical solution specialist within the Salesforce Data Cloud ecosystem, including components like Data streams, Unified Data Model, Transformations/Insights, Identity Resolution, Segmentations, Activations, Mobile Studio
Familiarity with Apex & LWC is needed as this role cuts across multiple POD teams.
Develop, oversee, and maintain key data models, segmentation, architecture, code documentation, and technical specifications for designated workstreams.
Lead the development and ensure the system's architectural integrity.
Manage workstreams in large-scale enterprise implementations, focusing on Salesforce Data Cloud architecture and data models.
Implement Salesforce Data Cloud, emphasizing data modeling, performance optimization, and integrations.
Oversee and coordinate testing activities, including System Integration Testing (SIT) and User Acceptance Testing (UAT), in line with the project's scope.
What you can expect
• Join a growing team in a large organization with local empowerment where you can make a difference.
• A healthy work-life balance with flexible working conditions and the possibility to work from home.
• A competitive salary and benefits with excellent insurance, pension, and compensation package
Opportunity to work in a global Fortune 500 organization with strong local ambitions.
• An agile, international, and multicultural work environment
• Organization driven by technology – We have a tremendous technology backbone!
If you’re comfortable with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Why Cognizant Salesforce
• Cognizant is one of the top 2 GSIs and is a trusted leader in designing, implementing, and driving transformational experiences using Salesforce solutions.
• We have 9800+ Salesforce-skilled people globally.
• Ranked #3 in total number of certifications with an overall 4.77/5 rating in the Salesforce ecosystem
• 2400+ projects for 800+ clients, many of which are Fortune 500 companies
• Powered by our world-class global delivery, our unique partnership is based on our shared obsession with helping our clients create transformational experiences
• Cognizant's Salesforce services span Consulting & Advisory services, design, implementation, and continuous value enhancement.
• 7 Innovation Partner Awards (Industry and market awards and rated the no.1 in 2 Industry Segments
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Employee Status: Full-Time Employee
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Applications will be accepted until 01/03/2025.
The annual salary for this position is between $170,000 – 185,000, depending on the experience and other qualifications of the successful candidate.