Senior Wingman (Fast Track to Captain)

Starting Pay: $18/hour

Promotion Opportunity: Captain at $21/hour (based on evaluations, ride-alongs, and demonstrated leadership capacity)

About the Role

We’re looking for experienced movers who are ready to take the next step. As a Senior Wingman, you’ll join our team as a skilled mover with the opportunity to quickly advance into a Captain role. Captains lead crews, manage jobs, and represent our brand on every move. Advancement is based on performance, leadership ability, and mastery of our systems — not time in position.

If you’re dependable, coachable, and hungry to grow, this is a place where you can build a career, not just work a job.

What You’ll Do (Core Responsibilities)

Job Leadership & Client Management

• Deliver exceptional customer service from arrival to final walkthrough

• Communicate clearly with clients about timelines, expectations, and any challenges

• Provide accurate junk estimates and explain pricing confidently

• Represent the brand with professionalism, positivity, and problem-solving

Operational Excellence

• Manage job flow, time, and crew coordination to ensure efficient moves

• Keep trucks clean, stocked, and ready for the next day

• Support upselling and cross-selling of services and materials

• Maintain a strong safety mindset for trucks, equipment, team members, and customer belongings

Team Leadership & Development

• Actively support and guide teammates on the truck and in the shop

• Assign tasks based on skill, safety, and job needs

• “Train up” newer team members through hands-on coaching

• Model responsibility, initiative, and a team-first attitude

Technical Mastery

• Lead by example in wrapping, packing, lifting, and protecting customer items

• Anticipate potential damage or challenges and communicate proactively

• Provide accurate time estimates and keep management informed

• Demonstrate strong understanding of materials, surcharges, and pricing structure

Paperwork & Systems

• Complete all required documentation accurately, including:

• Bill of Lading

• Pre-Existing Damage forms

• Liability Waivers

• Addendum of Services

• Daily Ops Log

• Use Hunkware effectively to support job accuracy and customer satisfaction

How We Do It (Culture & Expectations)

Live the Core Values

• Always branding

• Listen, fulfill, and delight

• Build leaders

• Create an fun, safe, winning team

Communication Excellence

• Communicate clearly and respectfully with:

• Clients

• Management

• Teammates

• Slack channels

• Maintain a professional, positive HUNK attitude: hustle, initiative, problem-solving, and team-first mindset

Reliability & Professionalism

• No attendance issues — show up on time, ready to work

• Maintain a clean safety record

• Protect the company’s reputation through professionalism and care

• Demonstrate continuous improvement and a business-minded approach to each day

Fast-Track to Captain

Senior Wingmen are evaluated for promotion based on:

• Ride-along performance with a Captain

• Technical skill and job execution

• Leadership presence and team influence

• Communication and customer feedback

• Mastery of pricing, paperwork, and Hunkware

• Ability to manage a job from start to finish

Promotion is earned — not automatic — but high performers can advance quickly.

What We’re Looking For

• Prior moving experience (required)

• Strong communication and customer-service skills

• Ability to lead by example and support team development

• Physical ability to lift, carry, and move heavy items safely

• Reliability, professionalism, and a growth mindset

• Desire to build a career in a leadership-driven environment

Why Join Us

• Clear, structured path to leadership

• A team culture built on positivity, accountability, and growth

• Opportunities to build skills in leadership, operations, and customer service

• A workplace where high performers are recognized and promoted