Description Compass is looking for a motivated individual to provide operational services to the Intelligence Community. Our goal is to hire talented and passionate team members who desire to grow their skillsets, as well as the reputation of the company with our partners, clients, and stakeholders. We are looking for an individual to join an innovative team supporting mission critical/mission essential activities. Professional IT certification training opportunities and assistance are available through Compass. Position Title: ServiceNow Tools Developer/Maintainer - Senior #2029 Location: Springfield, VA Clearance Required: Active Top Secret/SCI General Responsibilities: * * Provide support for end users and general ServiceNow team * Monitor System health and compliance with ServiceNow * Create and configure Client Scripts, Business Rules, ACLs, etc. * Coordinate application and platform upgrades * Load, manipulate, and maintain data on ServiceNow * Create ServiceNow reports and dashboards * Create, Build and Maintain ServiceNow Applications * Support and maintain applications, databases, and their underlying platforms (i.e., Windows, Linux) on classified and unclassified cloud environments * Oversee activities to maintain the Enterprise Engineering Virtual Private Cloud (VPC) in C2S or similar cloud-based environment * Responsible for maintaining and managing virtual and cloud servers and services * Install, maintain, configure, backup, troubleshoot and ensure security of virtual servers and applications for unclassified and classified operations supporting Agency foundational engineering services Required Work Experience: * * Working knowledge of ServiceNow development, software installation and configuration, and system performance monitoring and tuning * Working knowledge of Amazon Web Services, Azure, or similar cloud infrastructures * Develop/maintain documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure * Experience providing recommendations to team and stakeholders on best practice regarding ServiceNow development and use in an enterprise setting * Experience in AGILE principles and processes Required Skills and Tasks: * * Active TS/SCI clearance * Able to develop & use more complex concepts & processes * Performs multiple tasks at specialist level * Lead and/or work with multiple Junior/Mid-level personnel * May be recognized as a SME * Evaluates & recommends new technology & processes based upon cost, risk, mission Desired Work Experience in Maintenance and Administration of: * * Working knowledge of ServiceNow workflows, client scripts, or data visualization (reports, performance analytics, UI Builder widgets) * Working knowledge of Database administration (DB2, MySQL, MSSQL, etc.) * Support IT security activities including IAVA patches and provide/maintain documentation supporting Authorization to Test (ATT) and operate (ATO) Work Level: * * Minimal Guidance required * Management * Key member of team * Oversees or monitors task(s) * Provides issue resolution Education/Certification Required: * * DoD 8570 IAT Level II certification * Master's degree plus 4 years' experience, Bachelor's degree plus 6 years' experience, Associate's degree plus 8 years' experience, or a minimum of 8 years' experience in relevant field Compass, Inc. (Compass) is a Small Business (SB) headquartered in Winchester, VA as a Defense and Intelligence solutions provider to the United States Government. We provide Systems Engineering and Technical Assistance (SETA), Advisory and Assistance Services (A&AS), and Systems Engineering and Integration (SE&I) to our government and business partner customers. As a premier Defense and Intelligence solution provider, we employee a diverse, agile, highly trained and extremely talented staff. Equal Opportunity Employer Veterans/Disabled