Dental Patient Care Coordinator

Established fee for service office located in Newport Beach area looking for a customer service oriented office manager.

Must be familiar with Dentrix Ascend and Mac, 75% of the ADA codes, pre-authorization, treatment planning, and presentations.

Must have excellent phone etiquette and communicate effectively and clearly in verbal and written English.

Hours: Mon - Thu 8AM to 5PM, optional 9AM to 1PM on Fridays.

Pay DOE. Bonus program based on office production.

The Treatment Coordinator explains treatment options and related costs clearly. The Treatment Coordinator is a liaison between the doctor and the patient and staff. It assists in the gathering of information about the new patient experience, as well as coordinating a treatment plan with the doctor and presenting it to the patient.

They are knowledgeable about the treatment and timelines, and they are prepared to negotiate financial arrangements with the patients and the insurance companies.

The Treatment Coordinator provides a calm and warm environment for patients who are otherwise anxious and concerned about how to afford dentistry. They also coordinate, as needed, with other offices that share in the care of patients, making sure referrals and correspondence are received and followed up on.

Benefits:

Dental, 401k, PTO, Bonuses

Compensation:

• $28-$35/hour