Dental Accounts Receivable Clerk

Sculpt Center for Implants & Periodontics is a premier specialty dental practice dedicated to advanced periodontal care and dental implant solutions. Located in McLean, Virginia, the practice is known for combining clinical excellence, advanced technology, and a luxury-level patient experience. Sculpt Center emphasizes precision, transparency, and compassion in every aspect of care—from clinical outcomes to administrative and financial operations.

As a specialty healthcare practice, Sculpt Center relies on accurate, timely, and ethical financial processes to ensure sustainability, compliance, and an exceptional patient journey. The Accounts Receivable Clerk plays a vital role in supporting this mission by ensuring revenue is billed, collected, and recorded accurately and efficiently.

Position Summary

The Accounts Receivable Clerk is responsible for managing and maintaining the incoming revenue cycle of Sculpt Center for Implants & Periodontics. This role focuses on billing, payment posting, account reconciliation, and follow-up on outstanding balances from patients and third-party payers. The Accounts Receivable Clerk ensures that services rendered by clinical providers are accurately billed, payments are applied correctly, and discrepancies are resolved promptly.

This position requires a high level of accuracy, strong organizational skills, and the ability to communicate professionally with patients, insurance carriers, and internal staff. The ideal candidate is detail-oriented, dependable, and comfortable working in a healthcare environment where financial accuracy directly impacts patient satisfaction and practice performance.

Key Responsibilities

Patient and Insurance Billing

• Generate and review patient invoices for clinical services, procedures, and treatment plans in accordance with practice policies and fee schedules.
• Prepare, submit, and track insurance claims to dental insurance carriers accurately and in a timely manner.
• Ensure proper coding, documentation, and charge entry for periodontal and implant procedures.
• Verify billing accuracy prior to claim submission to minimize denials and delays.

Payment Posting and Cash Application

• Post daily payments received via cash, check, credit card, electronic transfer, and insurance remittances.
• Apply payments accurately to patient accounts, ensuring correct allocation between patient responsibility and insurance payments.
• Process adjustments, write-offs, and refunds in accordance with internal policies and approval guidelines.
• Balance daily deposits and reconcile posted payments to bank and merchant reports.

Accounts Reconciliation and Aging

• Maintain accurate patient account balances and ensure timely resolution of outstanding receivables.
• Review accounts receivable aging reports regularly to identify overdue balances and trends.
• Investigate and resolve discrepancies related to billing errors, underpayments, overpayments, or denied claims.
• Collaborate with management to reduce aging balances and improve overall cash flow.

Insurance Follow-Up

• Monitor the status of submitted insurance claims and follow up with carriers as needed to ensure timely reimbursement.
• Respond to insurance requests for additional documentation, narratives, or corrections.
• Appeal denied or underpaid claims in accordance with payer guidelines.
• Stay informed on insurance policies, coverage limitations, and reimbursement rules relevant to periodontal and implant services.

Patient Communication and Support

• Communicate professionally and compassionately with patients regarding account balances, billing questions, and payment options.
• Explain insurance benefits, estimates, and patient financial responsibility clearly and accurately.
• Assist patients with payment plans or financial arrangements as approved by practice leadership.
• Maintain patient confidentiality and professionalism in all financial communications.

Recordkeeping and Documentation

• Maintain organized and accurate financial records for all accounts receivable transactions.
• Ensure documentation supports billed services and complies with internal controls and regulatory standards.
• File and archive billing records, remittance advice, correspondence, and supporting documents securely.

Reporting and Month-End Support

• Prepare routine accounts receivable reports, including aging summaries and collection metrics.
• Assist with month-end close by reconciling AR balances and identifying outstanding issues.
• Provide data and documentation for audits, reviews, or management reporting as requested.

Compliance and Process Improvement

• Adhere to HIPAA, privacy standards, and ethical billing practices at all times.
• Follow internal financial controls, policies, and procedures related to revenue cycle management.
• Identify opportunities to improve billing accuracy, collection efficiency, and patient experience.
• Participate in training and process updates as systems or regulations change.

Collaboration and Team Support

• Work closely with front office staff, clinical teams, and management to ensure seamless revenue flow.
• Coordinate with Accounts Payable, bookkeeping, or external accounting partners as needed.
• Support cross-training and assist with additional administrative or financial tasks as assigned.

Required Qualifications

Education and Experience

• High school diploma or equivalent required; associate’s or bachelor’s degree in Accounting, Finance, Business Administration, or Healthcare Administration preferred.
• Minimum 1–3 years of experience in accounts receivable, billing, or revenue cycle management, preferably in a dental or medical practice.
• Experience with dental practice management software and insurance billing systems is highly desirable.

Technical Skills

• Strong data entry and reconciliation skills with exceptional attention to detail.
• Proficiency in Microsoft Office, particularly Excel and Word.
• Familiarity with electronic billing systems, insurance portals, and payment processing tools.
• Basic understanding of accounting principles and accounts receivable workflows.

Soft Skills and Professional Attributes

• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities with the capacity to manage multiple priorities.
• Customer-service mindset with the ability to handle sensitive financial conversations respectfully.
• Analytical problem-solving skills and persistence in resolving discrepancies.
• High level of integrity and discretion when handling confidential financial and patient information.
• Ability to work independently as well as collaboratively in a team environment.

Hourly Pay Range

?? Estimated Hourly Pay (McLean, VA Market):
$24.00 – $34.00 per hour, based on experience, qualifications, and healthcare billing expertise.

• Entry-level or limited healthcare experience: $24–$27/hour
• Mid-level experience with dental/medical billing background: $28–$31/hour
• Advanced experience with insurance follow-up, appeals, and revenue optimization: $32–$34/hour

Compensation may be adjusted based on demonstrated performance, certifications, and long-term contribution to the practice.

Work Environment

The Accounts Receivable Clerk works in a professional clinical office environment that values accuracy, efficiency, and patient-centered service. This role is primarily office-based during standard business hours and involves regular interaction with patients, insurance carriers, and internal staff.

Career Growth and Development

Sculpt Center for Implants & Periodontics supports professional growth and internal advancement. With experience and demonstrated performance, the Accounts Receivable Clerk may advance into roles such as:

• Senior Accounts Receivable Specialist
• Revenue Cycle Coordinator
• Accounting or Finance Specialist
• Practice Administration or Financial Management roles

Equal Employment Opportunity Statement

Sculpt Center for Implants & Periodontics is an equal-opportunity employer. The practice values diversity and inclusion and considers all qualified applicants without regard to race, color, religion, gender, sexual orientation, age, disability, national origin, or any other protected status.

Benefits:

Medical, Dental, Vision, 401k, PTO

Compensation:

• $34/hour