Manager, Customer Sales (Hybrid)

About the Role:

CrowdStrike is seeking a Manager, Customer Sales who will lead, coach, and mentor a team of talented Corporate Account Managers who focus on upselling, cross-selling, and renewals. This team manages the full sales cycle for our small to midsize business segment.

This is a hybrid-remote role and will require you to go into the Austin, TX office at least one day a week for team building, unity, and collaboration.

What You’ll Do:

• Manage a team of 6-8 Corporate Account Managers

• Coaching reps on sales strategies, technique, and best practices when it comes to presenting to customers, delivering health checks, and generating upsell/cross sell opportunities.

• Forecasting accurately to management

• Working with internal teams to grow the team’s pipeline, apply critical thinking and problem-solving skills to help sellers be more effective, and increase close rates

• Recruiting and training of new Corporate Account Managers

• Collaborate with our Sales Engineering to devise and execute account strategies and plans. 

• Partner with our Channel Team to drive engagement with customers to expand current investment with CrowdStrike.

• Forecast and report updates to the management team.

• Become an insider within the Cyber Security Industry and become an expert of CrowdStrike products

What You’ll Need:

• 3+ years of full sales cycle experience in an account management capacity, selling to a technical audience such as IT, Security, Engineers, etc. Preferred industry is Saas and/or Security,

• 1+ years of front-line sales management experience with history of meeting/exceeding quota and performance expectations

• Experience working with channel sales, presales/post sales and supporting departments to drive sales execution.

• Track record of hiring, coaching, and leading successful sales team.

• Strong presentation skills, both in person and via virtual channels.

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