Customer Service Rep

Customer Service Representative 

Location: Onsite in Woodland, CA
Employment Type: Temporary (Possible Temp-to-Hire)

About the Company

CV Resources has partnered with a renowned pet food manufacturing company dedicated to providing high-quality nutrition for pets. We are seeking a detail-oriented and customer-focused Temporary Customer Service Representative to support our team with inbound calls, email correspondence, order processing, and invoicing.

Key Responsibilities

• Handle 15-20 inbound calls per day, assisting customers with inquiries, orders, and product information.
• Respond to customer emails in a timely and professional manner.
• Process order entries accurately into the system.
• Enter and verify invoices to ensure accurate billing.
• Maintain excellent customer relationships by providing efficient and friendly support.
• Collaborate with internal teams to resolve customer issues and ensure timely order fulfillment.
• Perform other administrative tasks as needed.

Qualifications

• Previous customer service experience (preferably in a manufacturing, distribution, or order processing environment).
• Strong communication skills, both verbal and written.
• Proficiency in data entry and experience with order management systems.
• Detail-oriented with the ability to multitask in a fast-paced setting.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with ERP or CRM systems is a plus.
• Ability to work onsite in Woodland, CA.

Why Join Us?

• Opportunity to work with a renowned brand in the pet food industry.
• Potential for temp-to-hire based on performance.
• Supportive and collaborative work environment.

If you are a customer service professional who enjoys working in a dynamic environment, we’d love to hear from you! Apply today.

PandoLogic. Keywords: Customer Service Representative, Location: Woodland, CA - 95695