Credit & Collections Specialist

Support credit department by collecting on past due accounts receivables.  Monitor certain A/R accounts and utilize customer portals for information. Will assist in reconciling open cash and credit memo items.  Assist in compiling and processing customer’s credit information.  Assist in maintaining customer files within content server.   Job Duties and Responsibilities:Work within customer portals to obtain and resolve payment issuesContact customers via phone and email to resolve invoice issues and collect fundsRecord accounts payable contacts and collections notes within collection softwareResearch open cash items and credit memos for resolutionInitiate credit file update with existing customers – request updated credit application, financial statementsMonitor credit inboxContact new customers via email and/or phone to verify bank and trade information is completeProcess credit information via email, phone, faxOrder a DNBi, Credit Risk Monitor, Seafax and F&D on customerCompile credit file and send to credit analyst, manager, director for review and decisionUpdate collection software and accounting software with updated credit decisionComplete credit reference requestsThe requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required.