Duties * Serves as a Supervisory IT Program Manager responsible for directing and overseeing the development and implementation of assigned project initiatives. * Conducts programmatic analysis of assigned projects and takes proactive measures to keep projects within cost, schedule, and performance targets. * Explores new approaches for software and associated tools and develops advanced management techniques relative to overall technical design and structure, ongoing support, maintenance, enhancements, migration, policies, and procedures. * Supervises and oversees personnel engaged in the development, integration, testing, support, and maintenance of programs related to information management and technology. * Duties require the knowledge, skill, and ability to analyze, design, develop, Information Technology architectures, systems, and services. * Supervises the efforts to modernize and innovate new governance processes and infrastructure to support low code applications and platforms. * Reviews and advises on preliminary design studies on new or improved items, IT systems as well as changes which may affect system characteristics. * Plans, designs, develops, tests, deploys, maintenance and customer support of Automated Information Systems (AIS), including logistics transaction processing applications, logistics metrics, and reporting processes and applications. * Oversees and performs risk management analysis, modeling, metric gathering/analysis and process development required to successfully identify program risks, risk levels, consequences of risk, deviations to consequences and mitigation strategies. Requirements Conditions of Employment * Must be a U.S. citizen * Tour of Duty: Set Schedule * Security Requirements: Non-Critical Sensitive with Secret Access * Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal. * Fair Labor Standards Act (FLSA): Exempt * Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service. * Recruitment Incentives: Not Authorized * Bargaining Unit Status: No * This position and any future selections from this announcement may be used to fill various shifts located within DLA Information Operations (J6) locations. * Defense Acquisition Workforce position. Must complete DoD certification and other requirements. See Addtl Info. * Supervisory Probation * Completion of Supervisory Certification Program Qualifications To qualify for a Supervisory IT Program Manager (APPSW), your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-14 level, applicants must possess one year of specialized experience equivalent to the GS-13 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: * Explores new approaches for software and associated tools and develops advanced management techniques relative to overall technical design and structure, ongoing support, maintenance, enhancements, migration, policies, and procedures. * Overseeing the planning, direction, and timely execution of information management/information technology related to low-code platform management and technical governance. * Managing the digital transformation and automation, requirements analysis, and/or project and solution definitions to meet business process modernization. * Developing and managing the project and program plans requiring cross-organizational coordination for technical solutions. * Interpret and apply guidelines in developing and implementing solutions to problems that are unique and outside the scope of current written guidelines. * Oversees and performs risk management analysis, modeling, metric gathering/analysis and process development required to successfully identify program risks, risk levels, consequences of risk, deviations to consequences and mitigation strategies. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience at this grade level. Additional information For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf Position requires DoD Acquisition Engineering & Tech Management (N) / ETM, Practitioner acquisition certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources . Information for Veterans is available at: http://www.dla.mil/Careers/Programs/veterans.aspx . As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Drug-Free Workplace:The Defense Logistics Agency (DLA) has established a Drug-Free Federal Workplace Policy. All applicants tentatively selected for DLA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with DLA for a period of six months. This policy extends to random testing for the use of illegal drugs by employees who occupy testing designated positions defined as sensitive in Section 7(d) of Executive Order 12564. The Defense Logistics Agency's Drug Free Workplace Plan's drug testing panel includes testing for the following illegal substances: marijuana, cocaine, opiates (codeine/morphine), 6-Acetylmorphine (heroin), phencyclidine, amphetamines (amphetamine/methamphetamine), methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), oxycodone, oxymorphone, hydrocodone, and hydromorphone. ADVISORY: By using cannabidiol (CBD) products you are risking a positive drug test result for marijuana. * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. The assessments for this job will measure the following Competencies: * Requirements Analysis (APPSW) * Software Development (APPSW) * IT Configuration Management (APPSW) * IT Customer Support (APPSW) Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. * Benefits Help