REC AID- OUTDOOR REC PROGRAM- (CUSTOMER SERVICE) FLEX WITH SECURITY CLEARANCE

Duties Performs assigned duties and provides necessary services to authorized patrons, including general information and support of recreation and fitness programs. * Provides information concerning facilities and operation. * Ensures adherence to regulations, safety and security procedures. * Assists in maintaining routine reports and/or performs clerical, custodial and/or general maintenance duties. * Performs numerous functions in support of recreation and fitness program delivery to include inventory control, equipment inspection, restocking, point of sale system operation and cash handling. * Operates a cash register, Point of Sale (POS) system, processes product or service transactions including equipment loan, rentals, resale, and program registration; receives payments and makes change. * Greets patrons in person, answers the telephone, takes messages, handles customer requests, makes referrals to the appropriate staff member. * Adheres to NAVMED P-5010 sanitation requirements. * Provides support for recreation event set up and break down. Requirements Conditions of Employment * Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment. * Must meet federal suitability requirements including successful completion of background investigation. * Work may require sitting, walking, long periods of standing, bending and lifting of moderately heavy items up to 40 pounds without assistance and occasional lifting of heavier items with assistance. * Work schedule is flexible and will vary as required by the needs of the program to include night, weekend, and holiday shifts as well as split days off. * May have to obtain and maintain the following certification within 90 days of hire: Emergency First Responder or Cardiopulmonary Resuscitation, Food Handlers and/or C.A.R.E (Controlling Alcohol Risks Effectively). * Position is year round and flexible. Benefits are not offered on flexible positions. Qualifications * Knowledge of the MWR department in order to answer customer questions and/or refer customers to the appropriate activity. * Skilled in keyboarding to include operation of point-of-sale (POS) systems as well as desktop computers. * Ability to perform basic computer operations. * Ability to read and comprehend in order to adhere to published rules, regulations, standard operating procedures, checklists, and other guides. * Ability to perform basic custodial tasks (e.g., sweeping, mopping, vacuuming, wiping, dusting, etc.). * Ability to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, and division). * Ability to identify customer needs, deliver expected service and/or resolve routine customer issues. * Ability to communicate effectively both orally and in writing. Education A high school diploma or GED is preferred. Additional information Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. All individuals involved in the provision of child care services on a Department of Navy (DON) installation or in a DON-sanctioned program must complete the Installation Records Check (IRC). The IRC includes a check of the Substance Abuse Rehabilitation Program (SARP) records in the Alcohol and Drug Management Information Tracking System (ADMITS) database, a check of the Family Advocacy Program (FAP) records in the Fleet and Family Support Management Information System (FFSMIS), and an installation security/base check via the Navy Justice Information System (NJIS) database and/or other law enforcement systems. This information will be used to determine suitability for the applicant in accordance with criteria for automatic and presumptive disqualifiers, per DoDI 1402.05. Per Department of Defense Instruction (DoDI) 1402.05. Background Checks on Individuals in DoD Child Care Services Programs, incumbents will be automatically disqualified for a conviction in either civilian or military court (to include any general, special, or summary court-martial conviction or if they received non-judicial punishment [under Article 15 or chapter 47 of Title 10, U.S.C]) for any of the following: a sexual offense, any criminal offense involving a child victim, or a felony drug offense. Additionally, the incumbent will be automatically disqualified if he/she has been held to be negligent in a civil adjudication or administrative proceeding concerning the death of or serious injury to a child or dependent person entrusted to the individual's care. Non-U.S. citizens with fewer than three years of recent residential history in the U.S. may be determined ineligible for employment. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement. Resumes will be rated based on the information provided to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Required Documents The following documents are required at the time of application: * Resume * Proof of education/training: provide a copy of your awarded/conferred college transcript(s); if degree hasn't been conferred, provide copy of HS Diploma, GED, or equivalent * If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation * If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application * If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.) * If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50 Note: When submitting transcripts for an Associate degree or higher, proof of a high school diploma or equivalent is not required. All transcripts MUST show student's name, the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study (major). If your degree has not been awarded and/or you possess certificates of completion for DoD approved competency-based training courses, and/or a valid CDA/MSA credential(s), you MUST also provide a copy of your HS Diploma or equivalent. Altered transcripts will not be accepted. Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education . Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Applications are not accepted in person or via email. Applicants must apply online. Click the blue APPLY button at the top of this announcement to apply. Agency contact information NCBC Gulfport NAF HRO Email Address CBC Gulfport 1706 Bainbridge Ave Bldg 352 Gulfport, MS 39501 US Learn more about this agency Next steps Applicants who do not meet the above requirements or submit all required forms may not be considered. Due to volume of applications received, applicants may not be notified of non-selection. Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. * Criminal history inquiries * Equal Employment Opportunity (EEO) Policy * Financial suitability * New employee probationary period * Privacy Act * Reasonable accommodation policy * Selective Service * Signature and false statements * Social security number request