TECHNICAL DELIVERY MANAGER
DocuSign
Seattle WA 98101 US
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
Docusign seeks a highly experienced and hands-on Technical Delivery Manager to join our Enterprise Applications Product Engineering team. The Delivery Manager will oversee and lead various finance initiatives and ensure seamless coordination between various business partners, Product Management and Product Engineering teams. This role requires strong technical project management skills, technical acumen on Oracle ERP Cloud, and the ability to work effectively with the Engineering teams in the US and India.This role is an individual contributor role reporting to the Senior Director of Product Engineering - Finance.ResponsibilityLead and manage projects from initiation to completion, ensuring timely delivery and alignment with business objectivesManage contractor or FTE technical project managers in a highly matrixed organizationAct as a liaison between the Product Management and Product Engineering teams in the US and Bengaluru, IndiaLead the US based business and IT partners ensuring clear communication and coordination of tasksProvide technical guidance and leadership on Oracle Cloud ERP platform ensuring adherence to best practices and industry standardsCoordinate and allocate resources effectively to meet project deadlines and objectivesIdentify and mitigate project risks, ensuring proactive problem-solving and issue resolutionLead the collection of key data and reporting across remote Product and Engineering teamsTake initiative and produce timely results in a fast-paced and sometimes ambiguous environmentMaintain comprehensive project documentation, including project plans, status reports, and technical specificationsEnsure the quality and accuracy of project deliverables through thorough testing and validation processesMentor and guide the Technical Project Managers, fostering a collaborative and productive work environmentLead the contractors on the projectOrganize team meetings like daily standups, sprint planning, sprint reviews, and sprint retrospectives
Job Designation
Hybrid:Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
BasicBachelor’s degree in Computer Science, Information Technology, or a related field12+ years of relevant experience5+ years of experience in technical project management, Scrum Master focusing on Finance Applications preferably Oracle ERP Cloud8+ years of experience on the Oracle ERP platform as an Implementer, Technical Lead or Technical Project ManagerDeep understanding and experience on the Oracle technology stack including OCI and OICExperience with project management methodologies and toolsExperience with the Agile/Scrum principles to facilitate and drive projects across teamsExperience with leading projects across cross-functional teams across different functional areas work streamsExperience with leading Quote to cash projects that span across multiple applications including but not limited to Oracle, SFDC, Apttus and Revenue systemsPreferredPMP or similar certificationAbility to collaborate with SMEs to keep the product backlog up to date, which includes features, tasks, and other items required to bring the product to marketExcellent verbal and written communication skills, with the ability to work effectively across different time zones and culturesDemonstrated leadership abilities, with experience in leading and mentoring technical teamsStrong analytical and problem-solving skillsProven track record of working closely with engineering teams and coordinate with cross-functional teams based in different locations, especially in the US, EMEA and IndiaDeep understanding of Oracle ERP Quote to Cash and Finance applications preferably Oracle Subscription Management, Accounts Receivable, Zuora Revenue, Project Accounting and General Ledger including the underlying table structures and technologiesDevelopment experience on integrations to 3rd party applicationsExperience with OCI, OIC, VBCS, BIP reportsAbility to write complex queries and troubleshoot technical issues independently
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.Based on applicable legislation, the below details pay ranges in the following locations:California: $151,800.00 - $245,150.00 base salaryIllinois and Colorado: $145,800.00 - $205,950.00 base salaryWashington and New York (including NYC metro area): $145,800.00 - $214,350.00 base salaryThis role is also eligible for bonus, equity and benefits.Global benefits provide options for the following:Paid Time Off: earned time off, as well as paid company holidays based on regionPaid Parental Leave: take up to six months off with your child after birth, adoption or foster care placementFull Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employmentRetirement Plans: select retirement and pension programs with potential for employer contributionsLearning and Development: options for coaching, online courses and education reimbursementsCompassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Life at DocuSign
Working hereDocusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.AccommodationDocusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected] you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
EEO Statement
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.EEO Know Your Rights posterJob SummaryLocation: US-CA-San Francisco | US-IL-Chicago | US-WA-SeattleCategory: Digital Technology ServicesPosition Type: Regular
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
Docusign seeks a highly experienced and hands-on Technical Delivery Manager to join our Enterprise Applications Product Engineering team. The Delivery Manager will oversee and lead various finance initiatives and ensure seamless coordination between various business partners, Product Management and Product Engineering teams. This role requires strong technical project management skills, technical acumen on Oracle ERP Cloud, and the ability to work effectively with the Engineering teams in the US and India.This role is an individual contributor role reporting to the Senior Director of Product Engineering - Finance.ResponsibilityLead and manage projects from initiation to completion, ensuring timely delivery and alignment with business objectivesManage contractor or FTE technical project managers in a highly matrixed organizationAct as a liaison between the Product Management and Product Engineering teams in the US and Bengaluru, IndiaLead the US based business and IT partners ensuring clear communication and coordination of tasksProvide technical guidance and leadership on Oracle Cloud ERP platform ensuring adherence to best practices and industry standardsCoordinate and allocate resources effectively to meet project deadlines and objectivesIdentify and mitigate project risks, ensuring proactive problem-solving and issue resolutionLead the collection of key data and reporting across remote Product and Engineering teamsTake initiative and produce timely results in a fast-paced and sometimes ambiguous environmentMaintain comprehensive project documentation, including project plans, status reports, and technical specificationsEnsure the quality and accuracy of project deliverables through thorough testing and validation processesMentor and guide the Technical Project Managers, fostering a collaborative and productive work environmentLead the contractors on the projectOrganize team meetings like daily standups, sprint planning, sprint reviews, and sprint retrospectives
Job Designation
Hybrid:Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
BasicBachelor’s degree in Computer Science, Information Technology, or a related field12+ years of relevant experience5+ years of experience in technical project management, Scrum Master focusing on Finance Applications preferably Oracle ERP Cloud8+ years of experience on the Oracle ERP platform as an Implementer, Technical Lead or Technical Project ManagerDeep understanding and experience on the Oracle technology stack including OCI and OICExperience with project management methodologies and toolsExperience with the Agile/Scrum principles to facilitate and drive projects across teamsExperience with leading projects across cross-functional teams across different functional areas work streamsExperience with leading Quote to cash projects that span across multiple applications including but not limited to Oracle, SFDC, Apttus and Revenue systemsPreferredPMP or similar certificationAbility to collaborate with SMEs to keep the product backlog up to date, which includes features, tasks, and other items required to bring the product to marketExcellent verbal and written communication skills, with the ability to work effectively across different time zones and culturesDemonstrated leadership abilities, with experience in leading and mentoring technical teamsStrong analytical and problem-solving skillsProven track record of working closely with engineering teams and coordinate with cross-functional teams based in different locations, especially in the US, EMEA and IndiaDeep understanding of Oracle ERP Quote to Cash and Finance applications preferably Oracle Subscription Management, Accounts Receivable, Zuora Revenue, Project Accounting and General Ledger including the underlying table structures and technologiesDevelopment experience on integrations to 3rd party applicationsExperience with OCI, OIC, VBCS, BIP reportsAbility to write complex queries and troubleshoot technical issues independently
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.Based on applicable legislation, the below details pay ranges in the following locations:California: $151,800.00 - $245,150.00 base salaryIllinois and Colorado: $145,800.00 - $205,950.00 base salaryWashington and New York (including NYC metro area): $145,800.00 - $214,350.00 base salaryThis role is also eligible for bonus, equity and benefits.Global benefits provide options for the following:Paid Time Off: earned time off, as well as paid company holidays based on regionPaid Parental Leave: take up to six months off with your child after birth, adoption or foster care placementFull Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employmentRetirement Plans: select retirement and pension programs with potential for employer contributionsLearning and Development: options for coaching, online courses and education reimbursementsCompassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Life at DocuSign
Working hereDocusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.AccommodationDocusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected] you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
EEO Statement
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.EEO Know Your Rights posterJob SummaryLocation: US-CA-San Francisco | US-IL-Chicago | US-WA-SeattleCategory: Digital Technology ServicesPosition Type: Regular