LOB: Commercial Banking
Contract Term: 24 month, with a possibility of a full-time conversion with the client
Pay Rate $65/hour - rate exceptions are possible
Approved Locations: Charlotte, NC or Dallas, TX (hybrid - 3 days/week in office)
Role Overview
We are seeking an experienced nCino UAT Lead to drive end-to-end User Acceptance Testing for nCino implementations and enhancements within a large Commercial Banking environment. This role will lead UAT strategy, execution, and stakeholder coordination for loan origination, credit, and lending workflows, ensuring solutions are production-ready, compliant, and aligned with business requirements.
The ideal candidate brings hands-on nCino experience, strong commercial lending domain knowledge, and proven leadership supporting large-scale enterprise transformation programs.
Key Responsibilities
UAT Leadership & Execution
- Lead and own end-to-end UAT planning and execution for nCino implementations, upgrades, and integrations.
- Define UAT strategy, scope, entry/exit criteria, and testing timelines.
- Develop and oversee UAT test plans, scenarios, scripts, and execution aligned to business and regulatory requirements.
- Ensure test coverage across:
- Loan origination
- Credit approvals
- Document management
- Workflow automation
- Downstream system integrations
Stakeholder & Cross-Functional Coordination
- Act as the primary UAT point of contact for Business, Product, Technology, Risk, and Compliance teams.
- Coordinate UAT activities across business testers, QA teams, and delivery teams.
- Facilitate UAT working sessions, defect triage meetings, and readiness reviews.
- Communicate UAT status, risks, and issues clearly to senior stakeholders.
Defect & Risk Management
- Lead defect management, prioritization, and resolution in partnership with development teams.
- Perform root-cause analysis and ensure timely remediation and retesting.
- Proactively identify testing risks and escalate issues that could impact go-live readiness.
Release & Go-Live Support
- Validate readiness for production releases and support go-live activities.
- Support post-implementation validation and hypercare.
- Ensure UAT artifacts and documentation meet audit and governance standards.
Required Qualifications (Must-Haves)
- 3+ years of hands-on nCino experience, including testing or implementation support.
- Strong commercial lending and credit domain knowledge, including loan lifecycle workflows.
- 5+ years of experience leading UAT efforts in enterprise banking or financial services environments.
- Proven experience supporting large-scale transformation or platform migration programs at enterprise banks.
- Strong understanding of Agile and hybrid delivery models.
- Experience working closely with Risk, Compliance, and Regulatory stakeholders.
- Excellent communication, facilitation, and leadership skills.
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.