Loan Services Specialist

Loan Services SpecialistApply NowDescription/Job SummaryAre you passionate about helping people and making a difference in communities across Missouri? Do you dream of working for a company with a welcoming culture that encourages personal and professional growth? If so, we have the perfect opportunity for you! About Us: At FCS Financial, we are dedicated to positively impacting our customers and communities. As a member of the Farm Credit System, we offer a supportive work environment where your contributions truly matter. The Role: We are seeking an enthusiastic and detail-oriented Loan Services Specialist to join our team in Jefferson City, Missouri. In this position, you will leverage your knowledge of agriculture, lending, title work, legal documents, and general office experience to make a meaningful impact on our customers. What We Offer:Starting Salary: $42,000, with potential for growth based on experience.Comprehensive Benefits: Enjoy a highly competitive compensation and benefits package.Growth Opportunities: We are committed to your personal and professional development. What You Need:Experience: At least two years of relevant experience or an equivalent combination of education and experience.Attitude: A positive outlook and a passion for customer service.Skills: Ability to work efficiently in a fast-paced environment. This position is open until filled.This position is located in Jefferson City, Missouri. Flexible work schedule will be considered after the initial training period is complete and based off of the candidates' qualifications and needs. This position is classified as Non-Exempt under the Fair Labor Standards Act.Department:   Legal - Loan Services        Reports To:  Team Leader, Loan Services     Supervises:   NoneResponsibilities/DutiesJob Functions*PercentageJob Functions55%Document and Information ReviewReviews various items including title commitments, appraisals, entity formation documents and other supporting documents for accuracy and adherence to regulations and Association policies and proceduresVerifies and inputs information into applicable databases Performs maintenance to system data as necessary Follows up on questions, inconsistencies and missing informationAnswers questions regarding loan documentation25%Document PreparationGenerates and merges loan documents using applicable softwarePrepares closing instructions, escrow letters and various other documents for loan closingsPrepares loan disclosures to adhere to compliance regulationProcesses loan servicing actions and various other special requests10%Closing CoordinationContacts customer, title company and branch staff to schedule closing date and timeCommunicates closing requirements and confirms requirements are metCoordinates preparation of settlement statement with the title companyReviews settlement statements with customers and answers questions pertaining to settlement figures5%File PreparationPrepares files for loan certification by:Ensuring receipt of all final executed documentationReviewing documents for accuracy and adherence to regulations and Association policies and proceduresScanning and uploading documents to their appropriate location to meet association retention guidelinesObtaining final loan policy and recorded deed of trust, mortgage and/or final attorney opinion from title companyFollow up on outstanding loan documentation, as necessary, and maintain an organized tracking system to ensure that loan packets are finalizedwithin deadlinesCommunicating with title companies to resolve issues and/or obtain endorsements to loan policiesOrganizing and routing loan packets to colleagues for certification5%Loan CertificationReviews required documents of colleagues  to certify first lien on real estate loansn/aOther duties as assigned to meet the needs of the organization.* Essential Functions for this position consist of all items listed under any category that make up 5% or more of the job duties.  This job description is subject to change without notice.Required SkillsMinimum QualificationsAssociate’s Degree preferred2 years of related experienceOr an equivalent combination of education and experience sufficient to perform the essential functions of the jobRequired Knowledge and SkillsGeneral knowledge of mortgage and commercial loan documentationGeneral knowledge of real estate terminology and contractsCommunication skills sufficient to discuss a variety of job-related topics, and to effectively communicate complex issuesSkill in listening and conveying awareness of a customer's problem or issue to find resolutionSkill in utilizing Word, Excel, PowerPoint, and OutlookAbility to prioritize and multitask to meet deadlinesSkill in processing complex, detailed information in an accurate, thorough , and timely mannerSkill in working as part of a team and collaborating with colleaguesOral and written communication skills, sufficient to share and exchange information effectively with peers, supervisors, customers and third partiesSkill in organizing material and information in a systematic way to optimize efficiencySkill in applying processes and procedures to factual data to come to make a logical decisionResponsible to appropriately protect the confidentiality, security, and integrity of the Association’s systems and data and clients’ dataApply NowWe are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.