Control Valve Field Service Technician

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.

Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays and many other excellent benefits

Rol Summary

Travel to customer locations to troubleshoot and repair all Flowserve Control Valve Business Unit products, solicit the sale and installation of spare parts. Repair and overhaul competitor’s valves when needed. Have end users rely upon and consider the technician as a knowledgeable control valve resource. This position also involves the use of valve diagnostic systems for predictive and preventative maintenance. Troubleshoot equipment returned to the factory for failure analysis. Answer customer’s questions over the telephone or by e-mail in order to solve problems. Analyze parts and equipment that have been returned to the factory for failure evaluation. All other duties as assigned by manager.

Resposibilities:

• Troubleshooting and repairing equipment in the field. The equipment will primarily consist of Flowserve Control Valve products, but may also include control valve products of other manufacturers.
• Provide technical phone support to customers
• Assist Flowserve QRC’s when requested and available.
• Assist the engineering department with failure evaluations.
• Initiate Non Conformance Reports (NCR’s).
• Conduct diagnostic testing on control valves and interpret the results. Testing can be via SoftTools, Profiler, ValveSight, FAST Test, or StarTalk XP software.
• Ability to configure, calibrate and commission all digital equipment manufactured by Flowserve. Proficient with HART, MODBUS and Foundation Fieldbus digital communication protocols.

Requirements:

• College or technical school; two years related experience and/or training; or equivalent combination of education and experience.
• HS Diploma / GED and 3-5 years relevant experience
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Basic knowledge of computers is helpful.
• While performing the duties of this job, the employee is regularly required to sit, stand; use hands to finger, handle, or feel; talk or hear. The employee must frequently be able to reach with hands and arms.
• The employee is required to walk, stoop, kneel, or crouch. The employee must also occasionally lift 50 pounds or less.
• Specific vision abilities required by this job include clear vision to pass a motor vehicle driving test since driving of rental or company vehicle is required with this job.

\#DL

Req ID : R-11459

Job Family Group : Operations

Job Family : OP Field Service

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers. com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve. com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.