SERVICENOW SENIOR TECH LEAD (HYBRID WORK SCHEDULE)

At Freddie Mac, you will do important work to build a better housing finance system and you’ll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation. Position Overview:Are you a ServiceNow expert? Freddie Mac has an exciting opportunity to support the ServiceNow platform and development initiatives! You will be responsible for crafting, implementing, and maintaining the platform to meet business requirements. You will also work with process owners to articulate benefits of proposed solutions, influence technical roadmap of platforms, and help business prioritize work and provide solutions.Our Impact:Our team introduces the overall technical vision for by defining and establishing the solution architecture. We expand capabilities to drive strategy, governance, business engagement and delivery, operations, and innovation to advance the capabilities and operational efficiencies.Your Impact:Play a pivotal role in crafting our ServiceNow solutions and driving our clients' success!Qualifications:12+ years' experience with software development, design, and architectureBachelor's degree in Computer Science, Information Technology, or related field (Master's preferred).7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions8+ years' experience in Agile practices, building software in an enterprise environment.ServiceNow Certified Implementation Specialist and Certified Application Developer certifications.Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules.Strong expertise in ServiceNow scripting, workflows, and integrations.Deep enterprise architecture experience, including technical, business, security, and data architectureThe ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results.Strong capability & ability to drive stakeholder & relationship management with all partnersServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist.Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps).Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements.Experience with Agile and ITIL practices is a plus.Keys to Success in this Role:Proven ability to work cross-functionally with teams to deliver successful projects.Excellent problem-solving skills and ability to think critically.Strong written and verbal communication skills and client facing skills.Strong organizational skills with the ability to multitask and prioritize multiple priorities.Work independently with minimal direction.Ideal candidates would be ServiceNow experts, and certified.Current Freddie Mac employees please apply through the internal career site.Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others.We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit and register with our referral code: MAC.Time-type:Full timeFLSA Status:ExemptFreddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site. This position has an annualized market-based salary range of $143,000 - $215,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.Job SummaryJob number: JR11702Date posted : 2023-11-13Profession: TechnologyEmployment type: Full time