UNIFIED COMMUNICATIONS SPECIALIST - TS/SCI W/POLY WITH SECURITY CLEARANCE
General Dynamics Information Technology
Annapolis Junction MD 20701 US
REQ#: RQ182025 Requisition Type: Regular Your Impact Own your opportunity to serve as a critical component of our nation's safety and security. Make an impact by using your expertise to protect our country from threats. Job Description Unified Communications Specialist At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on Communications Specialist Advisor joining our team. HOW A UNIFIED COMMUNICATIONS SPECIALIST WILL MAKE AN IMPACT
• Responsible for the architecture, configuration, and maintenance of worldwide Voice, Video, and Chat, physical and virtual infrastructure. • Installation of operating system and security patches. • Assessing the applicability of vulnerabilities and maintain security compliance of the Voice, Video, and Chat infrastructure. • Provide support for customer scheduled and unplanned outages, regardless of scale and impact. • Serve as the support for Tier 1 and Tier 2 technicians across all communication platforms. WHAT YOU'LL NEED TO SUCCEED:
• Education: Bachelor of Arts/Bachelor of Science
• Required Experience: 8+ years of related experience
• Strong knowledge of TCP/IP and DHCP troubleshooting is preferred. • Must have a thorough knowledge of a Voice over Internet Protocol (VoIP) technologies. Should have a strong back ground with Cisco Unified Communications Manager, Cisco Meeting Server, Unified Contact Center, and/or Microsoft Skype for Business • Experience with Session Border Controller (SBC) and SIP detailed traces is a plus • Must have managed virtualized applications or have knowledge of how to manage virtualized applications • Must be proficient in the use of Microsoft Office • Good communication and customer service skills • Be a team player and have the ability to work in a fast-paced environment • Must be able to monitor and process Capabilities Service Desk tickets • Certification: 8570 is required Sec • Security Clearance Level: TS/SCI w/Poly
• Location: On Site
• US Citizenship Required GDIT IS YOUR PLACE:
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from #GREENWAY #ITPolyMD Work Requirements Years of Experience 8 + years of related experience * may vary based on technical training, certification(s), or degree Certification CompTIA Network + - Comp Tia Security + Certification Travel Required Less than 10% Citizenship U.S. Citizenship Required Salary and Benefit Information The likely salary range for this position is $106,250 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. View information about benefits and our total rewards program. About Our Work We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
• Responsible for the architecture, configuration, and maintenance of worldwide Voice, Video, and Chat, physical and virtual infrastructure. • Installation of operating system and security patches. • Assessing the applicability of vulnerabilities and maintain security compliance of the Voice, Video, and Chat infrastructure. • Provide support for customer scheduled and unplanned outages, regardless of scale and impact. • Serve as the support for Tier 1 and Tier 2 technicians across all communication platforms. WHAT YOU'LL NEED TO SUCCEED:
• Education: Bachelor of Arts/Bachelor of Science
• Required Experience: 8+ years of related experience
• Strong knowledge of TCP/IP and DHCP troubleshooting is preferred. • Must have a thorough knowledge of a Voice over Internet Protocol (VoIP) technologies. Should have a strong back ground with Cisco Unified Communications Manager, Cisco Meeting Server, Unified Contact Center, and/or Microsoft Skype for Business • Experience with Session Border Controller (SBC) and SIP detailed traces is a plus • Must have managed virtualized applications or have knowledge of how to manage virtualized applications • Must be proficient in the use of Microsoft Office • Good communication and customer service skills • Be a team player and have the ability to work in a fast-paced environment • Must be able to monitor and process Capabilities Service Desk tickets • Certification: 8570 is required Sec • Security Clearance Level: TS/SCI w/Poly
• Location: On Site
• US Citizenship Required GDIT IS YOUR PLACE:
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from #GREENWAY #ITPolyMD Work Requirements Years of Experience 8 + years of related experience * may vary based on technical training, certification(s), or degree Certification CompTIA Network + - Comp Tia Security + Certification Travel Required Less than 10% Citizenship U.S. Citizenship Required Salary and Benefit Information The likely salary range for this position is $106,250 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. View information about benefits and our total rewards program. About Our Work We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.