Description
Quality Systems Supervisor
Golden State Foods – Opelika, AL?
Full-time | Food Manufacturing | AM Shift
ABOUT GOLDEN STATE FOODS
Golden State Foods is a distinguished leader in the foodservice industry, offering an extensive array of products and services to a diverse clientele. Rooted in the values of quality service and integrity, we are dedicated to creating a supportive and inclusive atmosphere where employees can advance, innovate, and contribute to our ongoing success.
ABOUT THE JOB
The Quality Systems Supervisor oversees the day-to-day activities of Quality Assurance Technicians to ensure smooth QA operations and compliance with GSF, customer, and regulatory agency standards for food and packaging quality and safety.
WHAT YOU'LL DO
- Identifies, investigates, and troubleshoots food processing problems and non-conformances to ensure compliance with product and packaging consistency, safety, and quality standards and to increase production efficiency. (25%)
- Supervises the daily activities of assigned staff to ensure increase regulatory compliance, improve production efficiency, and ensure that QA policies and procedures are correctly implemented. (25%)
- Interacts with plan personnel to provide QA and safety-related information and to keep GSF and customers apprised of quality and safety concerns, opportunities for preventive maintenance, techniques, and regulations. (25%)
- Updates and maintains QA manuals, procedures, and techniques to ensure compliance with product and packaging consistency, safety, and quality standards and to increase production efficiency. (25%)
- Performs other related and assigned duties as necessary.
LEADERSHIP/MANAGEMENT RESPONSIBILITY
Supervises between up to 10 QA Technicians and Senior QA Technicians.
PERFORMANCE CATEGORIES
- Productivity/quality standards: QA processes and procedures
- Productivity/quality standards: accuracy, timeliness, thoroughness
- Domestic regulatory compliance
- Budget
- Cost containment
- Teamwork within the department and across departments
- Project/assignment standards
- Customer satisfaction
- Vendor relations
- Safety standards and procedures: food
- Safety standards and procedures: laboratory equipment and procedures
WHAT YOU'LL NEED
Education and experience equivalent to:
Education/Certification:
Bachelor’s degree in food science, chemistry, microbiology, or related field of science from an accredited college or university
Experience:
2 to 4 years of relevant work experience, with an understanding of food safety and regulations and supervisory experience.
Knowledge, Skills and Abilities
Knowledge of (B/basic; J/journey; E/expert):
- Food safety concepts and techniques (E)
- Food testing concepts and techniques (E)
- Quality assurance concepts and techniques (E)
- HACCP programs and related food safety regulations and processes (J)
- Food chemistry (J)
- Food microbiology (J)
- Food processing equipment (J)
- Supervisory concepts and techniques (J)
- Employee relations concepts and generally accepted practices (J)
- PC word processing/spreadsheet software (J)
Skill and ability to:
- Supervise and motivate up to 10 to14 employees in a team-based environment
- Interpret QA anomalies and irregularities and identify appropriate solutions
- Interact effectively with employees at all organizational levels
- Conduct performance evaluations of direct reports
- Communicate and coordinate effectively with internal and external customers verbally and in writing
- Read and process written information with a high degree of accuracy
- Perform a variety of food safety tests
- Work in a laboratory environment
- Work effectively in a general business environment, with a focus on high levels of quality and customer service
- Act in accordance with GSF’s Values and Creed