Cafe General Manager

We are looking for an experienced General Manager to lead our vibrant, upscale café. This role is ideal for a hospitality leader who thrives in a fast-casual environment and is passionate about fresh, organic, and locally sourced food. You will oversee daily operations, drive sales and profitability, and cultivate a strong team culture while ensuring an outstanding guest experience.

Compensation & Benefits

• Competitive Salary based on experience, with performance-based bonuses
• Healthcare Benefits (medical, dental, and vision)
• Paid Time Off (PTO) and flexible scheduling
• Career Growth Opportunities within an expanding brand
• Supportive Work Environment that prioritizes work-life balance and professional development

Key Responsibilities

• Leadership & Team Development: Recruit, train, and mentor a high-performing team, fostering an inclusive and positive work environment.
• Operational Excellence: Oversee daily café operations, ensuring smooth workflow, efficiency, and adherence to brand standards.
• Financial Management: Monitor budgets, control costs, and analyze P&L statements to drive revenue and profitability.
• Guest Experience: Maintain high service standards, address guest feedback, and create a welcoming atmosphere.
• Health & Safety Compliance: Ensure compliance with food safety regulations, sanitation guidelines, and workplace safety protocols.
• Inventory & Vendor Relations: Manage inventory levels, supplier relationships, and ordering processes to maintain quality and cost control.
• Technology & Systems Management: Utilize POS systems, scheduling software, and financial reporting tools to streamline operations.
• Marketing & Community Engagement: Collaborate on local partnerships, promotions, and social media initiatives to enhance brand presence.

Qualifications

• Experience: Minimum 2+ years in a leadership role within the hospitality, café, quick-service, or fast-casual restaurant industry with scratch kitchens.
• Technical Skills: Proficiency with POS systems, scheduling software, inventory tracking, and financial reporting tools.
• Soft Skills: Strong communication, problem-solving, and team leadership abilities.
• Passion for Wellness: Interest in health-conscious dining, sustainability, and community engagement.
• Certifications: ServSafe Manager Certification
• Schedule Flexibility: Availability to work a mix of weekdays, weekends, and occasional holidays, while maintaining a healthy work-life balance.

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