Personal Lines Account Manager

We’re partnering with a well-established independent insurance agency seeking a personable, detail-oriented Personal Lines Account Manager to join their growing team. This is an excellent opportunity for someone who enjoys building lasting client relationships, providing thoughtful insurance guidance, and working in a supportive agency environment where service and teamwork matter.

Why You’ll Want to Consider This Opportunity

• Join a respected independent agency with a strong reputation and loyal client base
• Work in a relationship-focused environment where personalized service is valued
• Be part of a close-knit team that encourages collaboration, learning, and professional growth
• Opportunity to make a meaningful impact on the client experience

Key Responsibilities

• Manage and service a personal lines book of business including renewals, endorsements, and day-to-day account needs
• Assist clients with coverage reviews, policy questions, billing concerns, and claims support
• Educate clients on insurance solutions including home, auto, umbrella, and related coverages
• Market accounts and work with carrier partners to secure competitive solutions when needed
• Maintain accurate documentation and ensure timely, organized account management
• Build strong client relationships through proactive communication and responsive service

Qualifications

• Prior experience in personal lines insurance or account management
• Excellent customer service, communication, and problem-solving skills
• Strong organizational skills with the ability to manage multiple priorities
• Comfortable working independently while contributing to a team environment
• Insurance license preferred or ability to obtain

Compensation & Benefits

• Competitive compensation package
• Bonus opportunity
• Health benefits + 401(k) options
• PTO and work-life balance focused culture
• Stable organization with long-term career growth potential