Director of Operations - Catering

Director of Operations

Join a respected hospitality and events group known for delivering exceptional weddings, private parties, and milestone celebrations. This is an opportunity to lead, innovate, and create memorable experiences at a company committed to excellence, growth, and client satisfaction.

Director of Operations Benefits & Compensation

• Competitive salary based on experience
• Eligibility for performance-based bonuses
• Comprehensive health, dental, and vision insurance
• Generous paid time off and company holidays
• Supportive, collaborative work environment focused on professional development

Director of Operations Requirements & Qualifications

• Bachelor’s degree in management or related field
• Minimum 5 years of experience in operations management within catering, event, or wedding industry
• Strong leadership experience overseeing multi-level teams
• Demonstrated expertise with operational efficiency, budgeting, and P&L oversight
• Experience with Caterease, Tripleseat, Microsoft Word, Excel, and Outlook
• Excellent communication skills, able to work with all levels including executive leadership
• Must be available to work evenings, weekends, and holidays as required

Director of Operations Preferred Background & Skills

• Knowledge of a variety of cultural and religious customs
• Able to coordinate and host group tastings for clients
• Assertive yet diplomatic negotiation and problem-solving abilities

Director of Operations Day-to-Day Responsibilities

• Lead daily operations ensuring all events meet company standards and client expectations
• Supervise and mentor operations managers, event managers, and FOH staff
• Review and approve event orders, staffing, vendor invoices, and reconciliations
• Analyze budgets, costs, and monthly P&L statements to maximize profitability
• Oversee training and compliance with protocols, food safety, and service standards
• Foster relationships with vendors and hiring partners, including temporary staff agencies
• Regularly inspect venues and attend events to ensure quality and service excellence
• Respond to client inquiries, resolve issues, and drive continuous improvement across the operation

If you are a creative, organized leader ready to make an impact in a dynamic hospitality environment, we welcome your application.