Event Operations Specialist

Event Operations Specialist

Location: Boston, MA (Hybrid | Frequent Travel Required)

This is a hands-on, high-impact role for someone who loves live events and operational excellence. You’ll be at the center of onsite conference delivery, while also owning the behind-the-scenes preparation that makes every event seamless.

Benefits and Compensation:

• Competitive salary commensurate with experience
• Paid time off and paid holidays
• Hybrid work structure with variety between onsite and office-based work
• Travel opportunities across major U.S. cities
• Exposure to large-scale, high-profile events
• Professional development and skill-building opportunities
• Supportive, collaborative team culture with global exposure

Requirements & Qualifications:

• Experience supporting live events, conferences, or large-scale programs
• Ability and willingness to travel frequently for multi-day onsite events
• Strong organizational and logistical coordination skills
• Comfortable working in a hybrid role combining physical and digital tasks
• Ability to communicate effectively with remote, international team members

Must Haves:

• Managing onsite event logistics including registration flow, room turns, AV coordination, and supplier communication
• Preparing, packing, and delivering event kits to venues ahead of live events
• Maintaining a clean, audit-ready event storage and packing space
• Conducting inventory audits, charging and maintaining event tech, and tracking consumables
• Printing, assembling, and labeling all onsite materials such as badges and signage
• Uploading and organizing event photos, videos, and documents using strict naming conventions
• Updating attendee data, no-shows, and delivery feedback in Salesforce and internal reporting tools
• Performing venue walkthroughs and documenting operational details for future use
• Briefing contracted onsite staff on expectations and responsibilities

Preferred Background & Skills:

• Prior experience working conferences or multi-day professional events
• Familiarity with Salesforce or other CRM systems
• Experience coordinating with venues, AV teams, or third-party suppliers
• Basic floorplan diagramming or spatial planning exposure
• Strong problem-solving skills in fast-moving, live environments
• Comfortable working independently with minimal supervision